Due to COVID-19 and for the health and safety of consumers, the Department of Commerce and Consumer Affairs offices will be closed to the public through Thursday, April 30th or until further notice.

During this period of office closure, no walk-in services will be available and the public is strongly encouraged to use our online services. For a full listing of online services go to http://cca.hawaii.gov/covid19.

Aloha from DCA!  The Division of Consumer Advocacy (DCA) protects and advances the interests of Hawaii’s consumers of regulated public utilities and transportation services.  For more information about the Division and the work we do please read through an overview of services that we provide to the public.You can subscribe to the DCA’s newsletter electronically by clicking here. We also welcome your feedback and story ideas for future issues of Consumer Spotlight.  Just send an email to [email protected].

Keeping You Up to Date

We are always adding new content and information to our site to keep you better informed.  So check us out often as we continue our efforts to bring you a site filled with up to date utility information that you can use.

For notices and events prior to 2015, please visit our Archived Notices and Events page.

Clean Energy Initiative

Learn more about the Hawaii Clean Energy Initiative (HCEI).

Hawaii Powered

Image credit: http://energy.hawaii.gov/testbeds-initiatives/hcei Read more


December 2016: Acting Executive Director, Dean Nishina, discusses the core of consumer advocacy in Hawaii on ThinkTech with Jay Fidell and Ray Starling. For more videos featuring the Consumer Advocate, Click Here.