Aloha from DCA!  The Division of Consumer Advocacy (DCA) protects and advances the interests of Hawaii’s consumers of regulated public utilities and transportation services.  For more information about the Division and the work we do please read through an overview of services that we provide to the public.

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Today the Division of Consumer Advocacy filed its Pre-Hearing Brief in the NextEra – Hawaiian Electric Merger. The Brief is filed in advance of the evidentiary hearing to be held November 30 – December 16 at the Neal Blaisdell Center. You can read the Division of Consumer Advocacy’s Brief here.


Today the Public Utilities Commission issued an order regarding Hawaiian Electric’s Power Supply Improvement Plans. These plans were Hawaiian Electric’s response to the PUC’s April 2014 directive requiring Hawaiian Electric to create long-term resource plans aligned with Hawaii state energy policy. The plans were meant to increase the use of renewable energy, lower customer bills, and improve reliability. The PUC’s recent order identifies several deficiencies in Hawaiian Electric’s proposed plans, and the order sets forth a timeline and process to address those deficiencies. You can read a copy of the order here.


The Division of Consumer Advocacy today filed its rebuttal testimonies in the NextEra Energy, Inc. – HECO Companies merger application.
Click here to access an electronic public copy of the filing.

Other public documents in the merger docket are available for viewing on the PUC’s Document Management System.
Go to and enter Docket No. 2015-0022.


The Division of Consumer Advocacy filed a request with the Public Utilities Commission to subpoena Hawaiian Electric Industries, Inc. President and CEO Constance Lau and NextEra Energy, Inc. President and CEO James Robo to provide testimony related to the merger application. Click here to read an electronic copy of the filing.


The Division of Consumer Advocacy today filed its direct testimonies in the NextEra Energy, Inc. – HECO Companies merger application.
Click here to access an electronic public copy of the filing.

Other public documents in the merger docket are available for viewing on the PUC’s Document Management System.
Go to and enter Docket No. 2015-0022.

The PUC’s Public Listening Sessions for the proposed merger are as follows:

Friday, September 4, 2015, 6:00 p.m.
Lihikai Elementary School Cafeteria
335 S. Papa Avenue
Kahului, Hawaii

Saturday, September 5, 2015, 11:00 a.m.
Lanai High & Elementary School Cafeteria
555 Fraser Avenue
Lanai City, Hawaii

Saturday, September, 19, 2015, 9:00 a.m.
Kulana Oiwi, Halau Area
600 Mauna Loa Highway
Kaunakakai, Hawaii

Tuesday, September 29, 2015, 6:00 p.m.
Hilo High School Cafeteria
556 Waianuenue Avenue
Hilo, Hawaii

Wednesday, September 30, 2015, 6:00 p.m.
Kealakehe High School Cafeteria
74-5000 Puohulihuli Street
Kailua-Kona, Hawaii

Wednesday, October 21, 2015, 6:00 p.m.
King Kaumualii Elementary School Cafeteria
4380 Hanamaulu Road
Lihue, Hawaii

Tuesday, October 27, 2015, 6:00 p.m.
McKinley High School Cafeteria (location tentative)
1039 South King Street
Honolulu, Hawaii


The Hawaii Public Utilities Commission has set formal evidentiary hearings and public listening sessions on the merger between NextEra and Hawaiian Electric.

There will be three formal evidentiary hearings at the Blaisdell Center on Ward Avenue from 9:30am to 5:00pm on the following dates:

November 30-December 3

December 7-11

December 14-16

There will be seven public listening sessions held on the islands of Hawaii, Kauai, Lanai, Maui, Molokai, and Oahu, starting on Maui, September 4, 2015.

For a complete list with dates, times, and locations click here to open an electronic copy of the PUC’s order.


Hawaii Energy is providing qualifying residents with a limited amount of free energy saving kits. For more information and to apply for one, visit:

The Public Utilities Commission issued a series of orders yesterday regarding distributed energy resource (“DER”) policies and decoupling.

Read Order No. 32735 regarding the Commission’s investigation into existing decoupling mechanisms (Docket No. 2013-0141) here.

Read Decision and Order No. 32736 regarding Hawaiian Electric’s request to modify Tariff Rule 14H, Interconnection of Distributed Generating Facilities Operating in Parallel with the Companies’ Electric System (Docket No. 2014-0130) here.

Read Order No. 32737 regarding the Commission’s statement of issues in its investigation into distributed energy resource (“DER”) policies (Docket No. 2014-0192) here.

Hawaii Energy is alerting consumers about a possible phone scam. An unauthorized person reportedly posed as a Hawaii Energy representative and requested financial information from the potential victim to claim a prize. Hawaii Energy does not ask consumers for financial information. For more information, visit Hawaii Energy’s website.

The Public Utilities Commission issued an order putting forth an initial statement of issues regarding the proposed merger between Hawaiian Electric Company and NextEra Energy. Inc. Parties may propose additions and/or modifications to the list of issues within 20 days. Read Order No. 32695 here.

On February 27, Public Utilities Commission Chair Randy Iwase and Hawaiian Electric Company President and CEO Alan Oshima signed an agreement regarding the interconnection of residential rooftop photovoltaic (“PV”) systems. Read a copy of the letter here

The Hawaiian Electric Companies and NextEra filed their merger application with the Public Utilities Commission (PUC) today. To view a public copy of the application click here.
You should also be able to review the application and other related public documents through the PUC’s Document Management System. Search under docket no. 2015-0022.

The Public Utilities Commission will be holding a public hearing related to Hawaiian Electric’s application to construct a 46 kV overhead sub-transmission line and relocate a section of an existing 46 kV overhead sub-transmission line in the D.R. Horton’s Makakilo C&D Ph.2 residential development. The hearing will be held on Wednesday, December 3, 2014 at 6:00 p.m. in the Makakilo Elementary School Cafeteria.

For more information, about this project and the public hearing, please go to Docket No. 2014-0027 using the PUC’s Docket Quick Link.

The Public Utilities Commission is inviting public comment on the Hawaiian Electric Companies’ Power Supply Improvement Plans and Distributed Generation Interconnection Plan that were filed on August 26, 2014. Comments will be accepted through October 6, 2014. For more information, click here to read the announcement posted on the PUC’s website.

There will be an informational legislative briefing regarding the impacts of Hawaiian Electric’s interconnection policy and plans for distributed generation on Friday, September 19 at 1 p.m. Presenters include Hawaiian Electric Company, Hawaii Solar Energy Association, Hawaii PV Coalition, and The Alliance for Solar Choice. No public testimony will be accepted. For more information, please see this hearing notice.

Hawaiian Electric submitted its action plans to achieve the State’s energy goals to the Hawaii Public Utilities Commission (PUC) yesterday. The PUC ordered Hawaiian Electric four months ago to develop and implement major improvement action plans with a deadline date of August 26, 2014.
Visit the PUC’s website through this link to read electronic copies of the action plans.

Hawaii Electric Light Company has been informed of scams targeting Hawaii Island customers in the wake of Tropical Storm Iselle.  HELCO reminds customers that it will not contact them to request personal information.  For more information, please read HELCO’s Press Release.

The Public Utilities Commission is inviting public comment on the Integrated Demand Response Portfolio Plan filed by Hawaiian Electric. The deadline for file public comments is September 8, 2014. The PUC is seeking comment on whether the IDRPP as proposed will provide these benefits to customers, and/or what could be done to improve the IDRPP. For more details, visit the PUC’s IDRPP News Release Page.

Hawaii offices began accepting applications today for customers needing financial assistance paying their electric or gas bill through the Low Income Home Energy Assistance Program (LIHEAP).

Interested applicants will need their most recent utility bill, proof of residence, Social Security Numbers for all household members, valid identification, and proof of gross income and assets.

Applications in Hawaii are typically accepted only in the month of June so contact the nearest office as soon as possible.

For more information visit the following websites:

Maui County:
Hawaii Island:

The US Environmental Protection Agency (EPA) proposed a Clean Power Plan to reduce carbon pollution from new and existing power plants today. To find out more, including how to provide comments on the proposal, visit the EPA’s Carbon Pollution Standards page.

The PUC announced four major decision and orders regarding integrated resource planning, reliability standards, demand side management programs, and MECO’s system improvement and curtailment reduction plan. For more on the rulings and the dockets involved, go to the PUC News Releases.

The U.S. Department of Energy is holding eight public hearings at various locations throughout Hawai’i on the Hawai’i Clean Energy Draft Programmatic Environmental Impact Statement (PEIS) between May 12 and May 22, 2014. Each hearing will begin at 5:00 p.m. with an open house, followed by a 15 minute presentation, and the opportunity for oral comments. To find out more about the Hawaii Clean Energy PEIS, download the draft PEIS, and learn how to get involved, go to the Hawai‘i Clean Energy PEIS Website.

Hawaiian Electric Co. will be installing “smart meters” in six neighborhoods on Oahu as part of a test of its smart-grid progam. The smart meters will replace existing meters at no charge. To read more about this test program, the neighborhoods involved, and the installation schedule, see Hawaiian Electric’s Smart Grid and Smart Meter Page.

Mark your calendars! Dean Nishina of the Division of Consumer Advocacy will be speaking at WiRE’s March 19 session on “Curtailment – Why are we spilling renewables and how is it getting better through collaboration?”

Click the link to read the DCCA’s March 2014 Ho’omalu article, Shedding a Light on Saving Energy.

Hawaiian Electric states that, “[a]s of February 26, 2014, single-phase projects 10 kW or smaller on circuits with less than or equal to 120 percent of daytime minimum load (DML) (up from 100 percent) will NOT require an IRS. (Daytime minimum load refers to electricity demand from 9 a.m. to 5 p.m.)”.

For prior notices and events, please visit our Archived Notices and Events page.

Clean Energy Initiative

Learn more about the Hawaii Clean Energy Initiative (HCEI).

Hawaii Powered

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January 2014:  See Consumer Advocate, Jeff Ono, on Season 3, Episode 1 of Hawaii: The State of Clean Energy.

For more videos featuring the Consumer Advocate, Click Here.