Contact Information for the Division of Consumer Advocacy

Walk-in services at the Division of Consumer Advocacy have resumed. Staff are available during normal work hours (7:45 a.m. to 4:30 p.m., Monday to Friday) to meet the needs of the public over the phone, online, and in-person.

The DCCA will be open 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays.

📍 Location
Division of Consumer Advocacy
King Kalakaua Building
335 Merchant Street, Rm. 326
Honolulu, Hawaii 96813

Google Map
View ( State Capitol District Map)

📪 Mailing Address
Division of Consumer Advocacy
P.O. Box 541
Honolulu, HI 96809

📨 Email Address: [email protected]
📞 Phone Number: (808) 586-2800
📠 Fax Number: (808) 586-2780

🎙 Media Inquiries 
William Nhieu
📨 Email: [email protected]
📞 Phone: 808-586-7582

Hawaii Public Utilities Commission Contact Information
Contact information, file a complaint, and request docket files with the Hawaii PUC.