Contact Information for the Division of Consumer Advocacy

Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Division of Consumer Advocacy (DCA) are unavailable to the public until further notice. During this period, DCA staff continue to telework and remain available during normal work hours (7:45 a.m. to 4:30 p.m., Monday to Friday) to meet the needs of the public over the phone and online.

The DCCA will be open 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays.

Division of Consumer Advocacy
King Kalakaua Building
335 Merchant Street, Rm. 326
Honolulu, Hawaii 96813

Google Map
View ( State Capitol District Map)

Mailing Address
Division of Consumer Advocacy
P.O. Box 541
Honolulu, HI 96809

Email Address: [email protected]

Phone Number: (808) 586-2800
Facsimile Number: (808) 586-2780

Hawaii Public Utilities Commission Contact Information

Contact information, file a complaint, and request docket files with the Hawaii PUC.