Contact Information for the Division of Consumer Advocacy

Walk-in services at the Division of Consumer Advocacy have resumed. Staff are available during normal work hours (7:45 a.m. to 4:30 p.m., Monday to Friday) to meet the needs of the public over the phone, online, and in-person.

The DCCA will be open 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays.

Division of Consumer Advocacy
King Kalakaua Building
335 Merchant Street, Rm. 326
Honolulu, Hawaii 96813

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Mailing Address
Division of Consumer Advocacy
P.O. Box 541
Honolulu, HI 96809

Email Address: [email protected]

Phone Number: (808) 586-2800
Facsimile Number: (808) 586-2780

Hawaii Public Utilities Commission Contact Information

Contact information, file a complaint, and request docket files with the Hawaii PUC.