News Releases

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA DIVISION OF CONSUMER ADVOCACY JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL ANGELO EXECUTIVE DIRECTOR FOR IMMEDIATE RELEASE June 25, 2024 Empowering Consumers: Accessing Affordable Electric Utility Solutions HONOLULU — With summer season in full swing, Hawaiʻi ...
Read More RELEASE: Empowering Consumers: Accessing Affordable Electric Utility Solutions

HONOLULU, June 13, 2024 – Hawaiian Electric crews continue to make progress on restoring electric service to customers in the downtown Honolulu area who lost power shortly after 10 a.m. Crews anticipate completing repairs and restoring power by early evening. “We apologize for the disruption caused by this outage and we know this is especially ...
Read More 4 P.M. UPDATE: Repair crews making progress, aim to restore power to downtown Honolulu by early evening

HONOLULU, June 13, 2024 – Hawaiian Electric crews today are working to restore electric service to customers in the downtown Honolulu area who lost power shortly after 10 a.m. The incident resulted from a sequence of events that started at approximately 9:30 p.m. Wednesday, when an outage affected the area between Bishop and Mililani streets ...
Read More Repair crews working to restore power to downtown Honolulu by early evening

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA DIVISION OF CONSUMER ADVOCACY JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL ANGELO EXECUTIVE DIRECTOR FOR IMMEDIATE RELEASE May 31, 2024 Beat the Summer Heat: Accessing Essential Utility Assistance Programs in Hawaiʻi HONOLULU — As temperatures climb ...
Read More RELEASE: Beat the Summer Heat: Accessing Essential Utility Assistance Programs in Hawaiʻi

HILO, April 24, 2024 – Hawaiian Electric has lifted its call for energy conservation on Hawai‘i Island. Customers may resume their normal use of electricity. Read attached for more information from Hawaiian Electric.

Hawaiian Electric’s new Shift and Save Pilot Program is now live. Please see press release below for more information.

With more than 10,000 customers around the Big Island without power shortly after 9 a.m., Hawaiian Electric has issued a News Release. Hawaiian Electric has issued an Outage Alert for Hawaii Island, implementing brief 30 minute rolling outages due to an unexpected loss of several large generators and near-zero wind resources. Customers are urged to ...
Read More Alert: Rolling Outages on Hawaii Island – Consumer Advisory

PUBLIC UTILITIES COMMISSION 465 S. KING STREET, #103 HONOLULU, HAWAII 96813 Aloha,   The Public Utilities Commission (“Commission”) is planning a virtual meeting for Tuesday, October 31, 2023, and is seeking stakeholder and public input regarding most preferred timing of this event. This meeting will be the first of four upcoming monthly meetings that will allow the ...
Read More RELEASE: PUC Equity Docket – Time Poll/Survey 1 of 4 Meeting for Next Steps

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL S. ANGELO CONSUMER ADVOCATE FOR IMMEDIATE RELEASE August 3, 2023 Community Participation Encouraged in Energy Equity Docket to Shape Hawai‘i’s Energy Future HONOLULU – The Department of Commerce and ...
Read More RELEASE: Community Participation Encouraged in Energy Equity Docket to Shape Hawaii’s Future

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE FOR IMMEDIATE RELEASE July 26, 2023 Michael S. Angelo Named State’s Consumer Advocate HONOLULU — Michael S. Angelo has been named executive director for the Department of Commerce and Consumer ...
Read More RELEASE: Michael S. Angelo Named State’s Consumer Advocate