Got a burning question for the Division of Consumer Advocacy? Or perhaps a story you’d like to share? Look no further! Introducing our very own Maestro of Communication, William Nhieu ✨ 📧 Email: [email protected] 📞 Phone: 808-586-7582 William is our go-to guru for all media inquiries. He’s here to make your journalist’s life easier. At ...
Read More 🎙 Media Inquiries? Meet Our Voice!🎙
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In the wake of the Maui wildfire, we’ve compiled essential resources to assist you in various aspects of recovery. Explore the following categories for utility assistance, emergency relief, and support for affected businesses. We’re here to help you navigate the path to recovery. UTILITY ASSISTANCE Low Income Home Energy Assistance Program (LIHEAP) To apply in ...
Read More 📢 Maui Financial Assistance Relief
In response to ongoing challenges and uncertainties, the Commission has issued an order directing Maui regulated utilities to immediately suspend any termination or disconnection of regulated utility services due to non-payment or the assessment of other charges through October 17th, 2023. What Does This Mean for You? During this period, you can be confident that your ...
Read More 🛡️ Emergency Utility Protection Order: Ensuring Continuity of Essential Services
Why does this matter to you? This project has the potential to bring significant change to your community and we need YOUR voices to make sure this happens in the best possible way. 📅 Mark your calendars! Join us on Monday, October 16th, 2023, at 5:30 PM in the Kapolei High School cafeteria (91-5007 Kapolei ...
Read More 📢🛣️ Calling all community members! Read about potential changes coming to Farrington Highway!
We extend our heartfelt sympathy to all those affected by the devastating wildfire in Maui. This page is dedicated to providing you with a trusted and effective resource for up to date information on the situation. By sharing accurate details, safety guidelines, and resources we aim to help our community stay informed and stay safe. ...
Read More 📢 Maui Updates
Get Involved, Make a Difference! Ever wondered how you can be part of shaping Hawaii’s landscape? The answer is right at your fingertips. By partaking in any one of these activities you can become a crucial part of the conversation. Your Voice Matters! Submit a Public Comment – https://hpuc.my.site.com/cdms/s/consumers/public-comments Attend a Public Hearing – https://hpuc.my.site.com/cdms/s/calendar ...
Read More Ways to Get Involved in Your Community
We want to inform YOU about HECO’S upcoming Shift and Save pilot program, which aims to study how customers respond to Time-of-Use (TOU) rates. The program encourages change in energy usage behavior, allowing participants to access electricity at a lower rate during a specific time period. Starting in October 2023, this 1-year pilot program will ...
Read More Introducing Shift and Save: A Time-of-Use Rate Pilot Program
The State of Hawaiʻi Public Utilities Commission (PUC) has announced two public hearings regarding the Application of Hone Heke Corporation, dba Expeditions. Hone Heke is seeking Commission approval for rate increases and a revised rate schedule related to water carrier transportation service between Lāhainā Harbor, Maui, and Manele Harbor, Lānaʻi. The proposed changes include fare ...
Read More Hone Heke – Rate Case Public Hearings Docket No. 2023-0204
The Hawaii Public Utilities Commission (PUC) is hosting a virtual meeting to discuss the proposed workplan on Energy Equity. Energy equity refers to the goal of achieving equity in both the social and economic participation in the energy system, while also remediating social, economic, and health burdens on those historically harmed by the energy system. ...
Read More Attention Hawaii Residents – We Want to Hear From You! July 20th 2023 @ 3:00pm
After being temporarily closed the Rental and Utility Relief Program is now open to in-person enrollment for new applicants. The final enrollment event will be Thursday, July 27th, from 9am to 4pm at the Filipino Community Center (94-428 Mokuola st.) Each event is by appointment. To schedule a time to apply, renters should call one ...
Read More Rental and Utility Relief Program is now open to new in-person applications