📢 Maui Updates

Posted on Aug 14, 2023 in Hot Topics, Important Events, slider

We extend our heartfelt sympathy to all those affected by the devastating wildfire in Maui. This page is dedicated to providing you with a trusted and effective resource for up to date information on the situation. By sharing accurate details, safety guidelines, and resources we aim to help our community stay informed and stay safe.

How you can Kokua


Hawaii Fire Relief Housing Program

The goal of the program is to connect those in urgent need of housing due to the Maui fires, with Hawaiʻi homeowners willing to assist by offering unoccupied rooms, units or houses on a temporary basis.



Maui Financial Assistance Relief

In the wake of the Maui wildfire, we’ve compiled essential resources to assist you in various aspects of recovery. Explore the following categories for utility assistance, emergency relief, and support for affected businesses. We’re here to help you navigate the path to recovery.

📢 Maui Financial Assistance Relief


Latest News Directly From Maui County


Questions Regarding Insurance/ Claims 

Contact the Insurance Division by email [email protected] or call 808-586-2790

HECO updates 

Power Outages – https://www.hawaiianelectric.com/safety-and-outages/power-outages/maui-county-outage-map

Newsroom Updates – https://www.hawaiianelectric.com/sunday-update-1-pm-crews-working-to-restore-power-to-5000-affected-customers-on-maui

Unsafe Water Advisory for Lahina Water System- Map 


Hawaii Telcom Updates 


Scam Awareness 

Be cautious when donating. Visit the site for tips to avoid scammers!


FCC Helps Hawai’i Wildfire Survivors Stay Connected

On August 25, 2023, the FCC released an Order to take quick action to assist those affected by the Hawai’i Wildfires by temporarily waiving certain Lifeline program eligibility rules to ensure that consumers receiving federal disaster assistance can easily apply for and enroll in the Lifeline program.

The Lifeline program currently offers qualifying low-income consumers discounts on fixed or mobile voice or broadband Internet access service, as well as on bundled service.  Qualifying low-income consumers can receive an up to $9.25 monthly discount on Lifeline-supported broadband Internet access service or an up to $5.25 monthly discount on Lifeline-supported voice service.  Lifeline consumers residing on qualifying Tribal lands can receive up to a $34.25 monthly discount on Lifeline-supported service.

Households may enter the Lifeline program if they are receiving individual assistance from the Federal Emergency Management Agency’s (FEMA) Individuals and Households Program (IHP) as a result of the impacts of the Hawai’i Wildfires.

In the coming days, the Universal Service Administrative Company (USAC), the Lifeline program administrator, will put into effect a procedure to allow consumers to apply through this new opportunity.  To obtain information about Lifeline, or apply under the waiver once USAC has completed implementation, visit  https://www.lifelinesupport.org/.

Link to Order:

For additional information about Lifeline, visit: https://www.fcc.gov/lifeline-consumers.  If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center at lifelinesupport.org or call 800-234-9473.  If you have a question about whether your Lifeline service and equipment is accessible, contact the FCC’s Disability Rights Office at 202-418-2517 (voice), 844-432-2275 (videophone), or [email protected] (email).

Maui Emergency Contacts

Department of Health 808-984-8230
Department of Water Supply (Maui, Moloka‘i) – Trouble Line 808-270-7633
Hawai‘i Gas (Maui) – Emergency Dispatch 808-526-0066
Hawaiian Telcom – 24 Hour Customer Care 808-643-6111
Hawaiian Electric (Maui) – Claims Property Damage .808-871-2392
Hawaiian Electric (Maui) – Trouble Line 808-871-7777