Life Insurance Policy Locator
The NAIC assists in locating life insurance policies of a deceased loved one.
Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices are available during abbreviated hours between 7:45 a.m. to 12 p.m., Monday through Friday, until further notice. Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.
Staff will remain available during normal hours to meet the needs of the public over the phone and online. The public is strongly encouraged to continue calling in or utilizing the available online services.
Contact information for each division is available at https://cca.hawaii.gov/contact/.
For a full listing of online services please go to https://cca.hawaii.gov/covid19.
The Insurance Division has implemented a telework program, where feasible. However, we expect that our response times will be impacted.
We appreciate your understanding as the health of the public and our employees is of the utmost importance and we are taking necessary precautions to prevent the spread of the coronavirus.
Should you have an urgent matter, please leave a short message at (808) 586-2790 or send an email to [email protected]. If you have an inquiry relating to insurer applications, premium tax or surplus line tax please email to [email protected].
For general inquiries, please email to [email protected].
Oversees the Hawaii insurance industry; issues licenses, examines the fiscal condition of Hawaii-based companies, reviews rate and policy filings, investigates insurance related complaints.
Apply for, Reinstate or Reactivate Insurance License
Amend an Insurance License
Convert an Insurance License
Forms for Insurance Licensing
Fee Schedules for Insurance Licensing
Renew Insurance License
NEW – Print a License
Cybersecurity & Insurance
File a Complaint
Formulary Accessibility Working Group
Health Insurance Information
Hurricane Preparedness Tips
Insurance Division Actions
Insurance License Search
Lava Flow Insurance Information
Life Insurance Information
Motor Vehicle Insurance Information
Public Meeting Minutes
SERFF Filing Access
Workers’ Compensation Listing of Insurers
Commissioner’s Memo Re Use of OPTins
Annual Filing Instructions and Tax Forms
Insurance Company License
Insurance Company – Corporate Amendments
Long-Term Care Reporting Forms
Prescription Drug Benefit Plan Filing Requirements
Rate & Policy Filing Requirements
Rate Schedule Hearing
Commissioner’s Memorandum Regarding Online Applications Mandated for Certain License Applications and Certain License RenewalsPosted on October 19, 2020
Commissioner’s Memorandum Regarding Extension of Transitional Policy through Calendar Year 2021Posted on August 31, 2020
DECLARATION REGARDING ASSISTANCE OF NONRESIDENT UNLICENSED INDEPENDENT ADJUSTERS DUE TO HURRICANE DOUGLASPosted on July 24, 2020Read More Entries from News Releases