Insurance Division Consumer Resources

Feel free to download and share the consumer information below. If you have any questions, please contact the Insurance Division at (808) 586-2790 or [email protected].

Understanding and Reviewing Your Insurance Policies
(PDF) My Insurance Doesn’t Cover What?
(PDF) Annual Review of Your Insurance Policies

Filing a Claim
What You Need to Know When Filing a Homeowners Claim
(PDF) Post-Disaster Claims Guide
(Video) How to File a Claim
Fire Claim Information

(PDF) What the Flood!
National Flood Insurance Program
(PDF) Tips for Storm Claims
(PDF) Tips for Heavy Rain Claims
(PDF) Home Insurance & Lava Flow FAQs
(PDF) Frequently Asked Questions on Hurricane Insurance
(PDF) Guide to Hurricane Strengthening for Hawaii Single-Family Residences
Preparing for Natural Disasters

Home Insurance
(PDF) Homeowners Insurance Information
(PDF) Homeowners Insurance Information for First Time Buyers
(PDF) Homeowners Insurance Guide and Premium Comparison (2023 Publication)
(PDF) Condominium Unit Owners Insurance Guide and Premium Comparison (2023 Publication)
(PDF) Renters Insurance Guide and Premium Comparison (2023 Publication)
Prior Home Insurance Guides and Premium Comparisons
(PDF) Tips for Condo Insurance Claims

Motor Vehicle Insurance
(PDF) Motor Vehicle Premium Comparison Guide (2023 Publication)
(PDF) Motor Vehicle Customer Complaint Ratios for 2021
Prior Motor Vehicle Premium Comparison Guides

Health Insurance
(PDF) Hawaii Patients’ Bill of Rights
(PDF) Clarifying Issues Related to Open Enrollment Period of ACA Individual Market
(PDF) Individual On-Exchange Premium Comparison (40 year-old non-smoker)
(PDF) Health Care – Health Insurance on the Threshold of… 2018 Presentation
ACA Marketplace for Individuals and Families –
Small Business Health Options (SHOP)

Insurance Fraud
(PDF) What is Insurance Fraud?

National Association of Insurance Commissioners (NAIC)
Insure U – Get Smart About Insurance