The Cable Television Division issues franchises to Hawaii cable companies, monitors the quality of service, regulates basic service rates and its related equipment and installation costs, and handles consumer complaints about cable television matters.
Oversees regulatory activities of the twenty five boards and commissions placed within the department for administrative purposes. The division also administers twenty other regulatory licensing programs.
The Regulated Industries Complaints Office provides complaint receipt, investigation and resolution functions for the licensing boards, commissions and programs within the Department of Commerce and Consumer Affairs.
Securities registers securities and franchises, and licenses all broker-dealers and their salespeople, investment advisers and their representatives. They also investigate complaints and protect investors against fraud and abuse.
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DCCA investigates allegations of misconduct by licensed or registered professionals and entities, as well as allegations of unlicensed or unregistered activity that may be occurring in the State.