- Unfair or deceptive acts or practices
- Deceptive advertising
- Door to door sales
- Mail order purchases
- Health clubs
- Refunds and exchanges
- Motor vehicle rental
OCP also collects and compiles information on consumer complaints and inquiries, and makes those records available for public review upon request. Summary information for complaints is also available over the phone (587-4272) or on-line .
OCP also maintains the Landlord-Tenant Information Center, which is staffed by investigators and volunteers. Interested parties can call the center to obtain information on Hawaii's Residential Landlord-Tenant Code.
and press 2.
In an appropriate case, the office may file a civil lawsuit to stop specific unfair or deceptive acts or practices based on your complaint. OCP's primary goal will be to obtain a court order to prevent or stop illegal conduct on behalf of the consumer public. Secondarily, OCP will also seek to obtain restitution for complainants and civil penalties.
The powers of OCP are defined by state law.