Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices are available during abbreviated hours between 7:45 a.m. to 12 p.m., Monday through Friday, until further notice. Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.

Staff will remain available during normal hours to meet the needs of the public over the phone and online. The public is strongly encouraged to continue calling in or utilizing the available online services.

Contact information for each division is available at https://cca.hawaii.gov/contact/.

For a full listing of online services please go to https://cca.hawaii.gov/covid19.

Inform. Protect. Regulate.

DFI ensures the safety and soundness of state-chartered and state-licensed financial institutions, and ensures regulatory compliance by state-licensed financial institutions, escrow depositories, money transmitters, mortgage servicers, mortgage loan originators and mortgage loan originator companies, by fairly administering applicable statutes and rules, in order to protect the rights and funds of depositors, borrowers, consumers and other members of the public.

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