Skip to Content
Skip to Navigation
Skip to Footer
x
Hawaii.gov
Text size:
Smaller
|
Reset
|
Larger
Stay Connected
Department of Commerce and Consumer Affairs
Consumer Advocacy – Public Utilities (DCA)
Search this site
Search
Twitter icon
Facebook icon
Youtube icon
Home
About
Statutes & Rules
HRS
HAR
FAQs
News
Hot Topics
Key Dockets
News Releases
Public Meeting
Important Events
Jobs
Newsletters
DCCA Home
Home
»
DCA Energy Survey
DCA Energy Survey
The Division of Consumer Advocacy (DCA) welcome comments to better serve Hawaii utility ratepayers. Please fill out this questionnaire about energy usage and preferences. Mahalo.
Please rate the quality of service you receive from your electric utility.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Please rate your overall satisfaction with your electric utility.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Have your heard of Hawaii Energy?
Yes
No
Have your heard of LIHEAP (Low Income Home Energy Assistance Program)?
Yes
No
Have your heard of CBRE (Community Based Renewable Energy)?
Yes
No
I actively try to conserve electricity in my own home.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I am interested in adding (more renewable energy (such as solar PV panels) for my home.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I support the installation of smart meters to provide more detailed information about my energy usage.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I use ENERGYSTAR appliances in my home.
Yes
No
Don't know
How many times in the past two years have you called your electric utility's customer service for any reason?
None
1 to 3 times
4 to 6 times
7 or more times
What are the top three things your electric utility could do to improve your satisfaction?
On average, what is your monthly electric bill?
How much would you be willing to contribute via your monthly bill toward increasing renewable energy in Hawaii?
How much would you be willing to contribute via your monthly bill toward increasing the electrification of transportation in Hawaii (such as paying for electric vehicle charge stations)?
I would like to receive more information about my energy usage and bills.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
What is your residential zip code?
Do you:
Rent
Own
Live with parents
Other
Please share any additional comments or suggestions regarding energy.
Want to learn more about how energy policy might impact you? Please provide your contact information.
First
Last
Email
CAPTCHA
Important Events
📢🛣️ Calling all community members! Read about potential changes coming to Farrington Highway!
📢 Maui Updates
Read More Entries from Important Events
COVID-19 Utility Assistance Programs
Emergency Preparedness