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Consumer Advocacy – Public Utilities (DCA)
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DCA Energy Survey
DCA Energy Survey
The Division of Consumer Advocacy (DCA) welcome comments to better serve Hawaii utility ratepayers. Please fill out this questionnaire about energy usage and preferences. Mahalo.
Please rate the quality of service you receive from your electric utility.
Please rate your overall satisfaction with your electric utility.
Have your heard of Hawaii Energy?
Have your heard of LIHEAP (Low Income Home Energy Assistance Program)?
Have your heard of CBRE (Community Based Renewable Energy)?
I actively try to conserve electricity in my own home.
I am interested in adding (more renewable energy (such as solar PV panels) for my home.
I support the installation of smart meters to provide more detailed information about my energy usage.
I use ENERGYSTAR appliances in my home.
How many times in the past two years have you called your electric utility's customer service for any reason?
1 to 3 times
4 to 6 times
7 or more times
What are the top three things your electric utility could do to improve your satisfaction?
On average, what is your monthly electric bill?
How much would you be willing to contribute via your monthly bill toward increasing renewable energy in Hawaii?
How much would you be willing to contribute via your monthly bill toward increasing the electrification of transportation in Hawaii (such as paying for electric vehicle charge stations)?
I would like to receive more information about my energy usage and bills.
What is your residential zip code?
Live with parents
Please share any additional comments or suggestions regarding energy.
Want to learn more about how energy policy might impact you? Please provide your contact information.
January 31 thru February 3 – Evidentiary Hearing for Hu Honua and Hawaii Electric Light Company
December 9 – Public hearing for HECO Application for Construction of Overhead and Underground Line (2021-0070)
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