Consumer Advocacy – Public Utilities (DCA)

The Hawaiian Electric Companies, including Hawaiian Electric Company, Inc., Hawaii Electric Light Company, Inc., and Maui Electric Company, Limited, are notifying the Commission of a modification to the bill due date effective March 1, 2024. The new payment deadline will be 15 days from the date of presentation, reduced from the current 19 days. This ...
Read More Notice of Modifications to Bill Due Dates for Hawaiian Electric Companies Customers

A scheduled barge arrival from the Port of Kahului to Honolulu, initially set for February 3, 2024, has been delayed due to close out swells at the Kahului harbor entrance. The towing tug’s safe exit is impeded. The situation is being monitored, and an update will be provided later. Unfavorable weather and ocean conditions may ...
Read More BARGE ARRIVAL DELAYED INTO HONOLULU FROM THE PORT OF KAHULUI

Hawaiian Electric has chosen Ameresco Inc. as the developer for a 40-megawatt biofuel-powered generator on Maui, part of a clean energy initiative to reduce Hawaii’s reliance on imported oil. This project contributes to the state’s clean energy goals and enhances grid reliability with firm renewable energy. The proposal, along with 15 other projects, involves solar, ...
Read More Hawaiian Electric selects developer to add firm renewable energy to Maui’s power generation mix

Hawaiian Electric’s new Shift and Save Pilot Program is now live. Please see press release below for more information.

With more than 10,000 customers around the Big Island without power shortly after 9 a.m., Hawaiian Electric has issued a News Release. Hawaiian Electric has issued an Outage Alert for Hawaii Island, implementing brief 30 minute rolling outages due to an unexpected loss of several large generators and near-zero wind resources. Customers are urged to ...
Read More Alert: Rolling Outages on Hawaii Island – Consumer Advisory

Attention customers of Young Brothers on the islands of Lanai and Molokai. Due to adverse weather, Young Brothers adjusts its Molokai/Lanai sailing. Tuesday’s departure from Honolulu skips Lanai, heading directly to Kaunakakai. No changes to Kaunakakai. No changes to Kaunakakai cargo availability. Kaumalapau re-entry attempted on Thursday, February 1, 2024. Visit www,youngbothershawaii.com for updates. Thank ...
Read More 1.29.24 Young Brothers – Lanai and Molokai Barge Arrival Update

Young Brothers wants to inform its customers that the arrival of their KRS 286-6 barge at the Kaumalapau harbor on Lanai has been delayed due to persistent poor ocean conditions. Despite a recovery attempt with a harbor assist tug, the barge will proceed to Molokai without discharging in Lanai. A recovery plan is being reviewed, ...
Read More 1.28.24 Young Brothers – Lanai Barge Arrival Delayed

Update: Following a 3-hour power was restored around 5:00pm. As a reminder if you or someone you know believe your sensitive electronic equipment has been damaged as a result of a power outage, you can file a claim with Hawaiian Electric. https://www.hawaiianelectric.com/safety-and-outages/power-outages/file-a-damage-claim At around 2:10pm, 11790 customers were without power, according to Hawaiian Electric. The ...
Read More Hawaii Kai Power Outage – 1/19/2024

Young Brothers sailing schedule update!