Consumer Advocacy – Public Utilities (DCA)

October 27, 2021 – The STATE OF HAWAII PUBLIC UTILITIES COMMISSION (“Commission”) will hold a virtual community meeting relating to the Community Based Renewable Energy (“CBRE”), Phase 2 on Hawaii Island. The Commission will take this opportunity to hear community suggestions on how to improve the Phase 2 CBRE procurements. The Commission will host the ...
Read More October 27 – Community Meeting for Hawaii Island Relating to Community Based Renewable Energy, Phase 2

In partnership with the Hawai’i Attorney General, the Federal Communications Commission will host a virtual public webinar on spoofing and robocalls. The event will follow up on the Hawai’i Attorney General’s spoofing alert issued last month, and will feature state government officials and other Hawai’i-based partners. It will provide tips consumers can use to protect ...
Read More October 28 – Webinar on Spoofing and Robocalls Focused on Hawai’i Consumers

The STATE OF HAWAII PUBLIC UTILITIES COMMISSION (“Commission”) will hold a virtual public hearing relating to the amended application of HAWAIIAN ELECTRIC COMPANY, INC. (“HECO”) requesting, among other things, a Commission determination that the proposed 46 kilovolt transmission lines shall be allowed to be constructed above and below the surface of the ground for the ...
Read More October 26 – Virtual Public Hearing for Application of HECO Construction of Overhead Transmission Line (2020-0182)

Pacific Voices and the Kokua Kalihi Valley Comprehensive Health Center are hosting a webinar with the Ministers Uut of the Federated States of Micronesia about rent and utility relief and mediation services on Tuesday, Oct. 26, from 10 a.m. to noon. It will be livestreamed at the Kokua Kalihi Valley Facebook page: facebook.com/KokuaKalihiValleyCFS. The first ...
Read More October 26 – Facebook Webinar on Rent Help and Mediation

Scammers are using more elaborate schemes to steal money from Hawaiian Electric customers — but don’t become a victim! In some recent cases, scammers have contacted real estate agents and threatened to immediately shut off power to their listing if payment was not made. Customers should be reminded that Hawaiian Electric will never threaten immediate ...
Read More Hawaiian Electric customers targeted in elaborate scams

The Division of Consumer Advocacy would like to remind you that the mandatory 10-digit local dialing will start on October 24, 2021. All local calls, including those on the same island, will require that you dial area code 808 before the telephone number. It’s coming after the Federal Communications Commission adopted 988 as the new three-digit ...
Read More Mandatory 10-digit Local Dialing Starts Oct. 24, 2021

Puna Geothermal Venture (PGV), along with representatives from Hawaiian Electric Company and the County of Hawai’i will host a virtual meeting on Wednesday, Oct. 13 at 4 p.m., to inform the public of the plant’s quarterly status and to answer questions from the community. Join the meeting here: https://us02web.zoom.us/j/87830885452  

The Public Utilities Commission will hold a virtual community meeting relating to the Community Based Renewable Energy (“CBRE”), Phase 2 on Oahu, to hear community suggestions on how to improve the Phase 2 CBRE procurements. The Commission will host the community meeting through WebEx for online and telephonic participation by all interested persons. Written statements ...
Read More October 13 – Oahu Community Meeting Relating to Community Based Renewable Energy, Phase 2

Kauaʻi Island Utility Cooperative and its renewable energy partner AES invite the public to a Zoom meeting to discuss the West Kauaʻi Energy Project (WKEP): an innovative renewable energy project which will bring Kauaʻi to more than 80% renewable generation. The meeting will be held on Tuesday, October 12 at 4:30 pm. Interested persons may ...
Read More October 12 – Second Virtual Meeting for West Kauai Energy Project