In accordance with Gov. Ige’s Executive Order, beginning Sept. 13, 2021, all visitors to the Department of Commerce and Consumer Affairs should be prepared to provide verification of being fully vaccinated or a negative COVID-19 test result in order to enter the state facility. The test sample cannot be taken more than 72 hours prior to time of entry and must be administered or observed by an authorized site or healthcare provider. All approved visitors are still required to wear masks, physically distance, and obey instructions as directed by staff while inside. People under the age of 12, who are not yet eligible for the vaccine, are exempt from the requirement.
The Department of Commerce and Consumer Affairs resumed most walk-in services during normal business hours between 7:45 a.m. to 4:30 p.m., Monday through Friday, excluding state holidays. Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.
Staff continue to telework and remain available during normal hours to meet the needs of the public over the phone (808-586-3000) and by email (reach the appropriate Board, Program, or Commission via https://cca.hawaii.gov/pvl/contact/). The public is strongly encouraged to continue calling in or utilizing the available online services. For a full listing of DCCA’s online services please go to https://cca.hawaii.gov/covid19.
The Real Estate Branch, as part of the Professional and Vocational Licensing Division, assists the Real Estate Commission in carrying out its responsibility for the education, licensure and discipline of real estate licensees; registration of condominium projects, condominium associations, condominium managing agents, and condominium hotel operators; and intervening in court cases involving the real estate recovery fund.
For information regarding other boards and commissions, including real estate appraisers, subdivisions, and timeshares, please visit the Professional and Vocational Licensing Division website.