Consumer Resource Center
Need to know if your contractor or other professional is licensed? Need information on a business’s or individual’s prior complaints? Do you want to know who the officers are for a corporation? Do you need to file a complaint? Do you think your car is a lemon? Need assistance with a landlord-tenant issue?
On Oahu call the Consumer Resource Center at 587-4272 between 7:45 am and 4:30 pm Mon-Fri excluding holidays. Neighbor island residents see RICO’s contact information or call the following numbers followed by 7-4272 and the # sign:
| Kauai | 274-3141 | ||||||
| Maui | 984-2400 | ||||||
| Hawaii | 974-4000 | ||||||
| Lanai & Molokai | 1-800-468-4644 (toll free) |
Information for registered businesses, licensed professionals and their complaints can also be found online. Information can also be found at this web site on DCCA’s Lemon law and Landlord-Tenant law.
A number of DCCA divisions offer complaint forms online, which are accessible through the division’s home page.
For complaints against:
Certain Licensed Professionals — Information about Filing a RICO Complaint
Cable Provider — Cable Television (CATV) complaint forms
Financial Institutions — Financial Institutions complaint forms
Utility — Consumer Advocacy complaint form
Insurance Entity — Insurance complaint forms
Securities Entity — Securities complaint forms
General Commerce — Consumer Protection complaint forms