Regulated Industries Complaints Office

Need to know if your contractor or other professional is licensed? Need information on a business’s or individual’s prior complaints? Do you want to know who the officers are for a corporation? Do you need to file a complaint? Do you think your car is a lemon? Need assistance with a landlord-tenant issue?

On Oahu call the Consumer Resource Center at 587-4272 between 7:45 am and 4:30 pm Mon-Fri excluding holidays. Neighbor island residents see RICO’s contact information or call the following numbers followed by 7-4272 and the # sign:

Information for registered businesses, licensed professionals and their complaints can also be found online. Information can also be found at this web site on DCCA’s Lemon law and Landlord-Tenant law.

A number of DCCA divisions offer complaint forms online, which are accessible through the division’s home page.

For complaints against:

Certain Licensed Professionals — Information about Filing a RICO Complaint

Cable Provider — Cable Television (CATV) complaint forms

Financial Institutions — Financial Institutions complaint forms

Utility — Consumer Advocacy complaint form

Insurance Entity — Insurance complaint forms

Securities Entity —  Securities complaint forms

General Commerce — Consumer Protection complaint forms