Consumer Resource Center

Do you want to check a person’s complaints history with RICO? Do you want to check if a person has a professional or vocational license? Do you think your vehicle is a lemon? Do you want to know if a business is registered with the DCCA?

On Oahu call the Consumer Resource Center at 1-844-808-DCCA (3222) between 7:45 am and 4:30 pm Mon-Fri excluding holidays. Neighbor island residents see RICO’s contact information or call the following numbers.

Information for registered businesses, licensed professionals and their complaints can also be found online. Information can also be found at this web site on DCCA’s Lemon law and Landlord-Tenant law.

A number of DCCA divisions offer complaint forms online, which are accessible through the division’s home page.

For complaints against:

Certain Licensed Professionals — Information about Filing a RICO Complaint

Cable Provider — Cable Television (CATV) complaint forms

Financial Institutions — Financial Institutions complaint forms

Utility — Consumer Advocacy complaint form

Insurance Entity — Insurance complaint forms

Securities Entity — Securities complaint forms

General Commerce — Consumer Protection complaint forms