Consumer Center

Welcome to the Consumer Center, which provides a collection of informative links for consumers on topics ranging from reading your utility bills to filing complaint forms with the Hawaii PUC.

 

ELECTRIC SERVICES

Learn more about your monthly electric bills by following the link to the page, Your Electric Bill.

To learn more about electric utility services, go to our Electric Services page.

To learn more about installing PV systems, read RICO’s Going Solar brochure.

Check for info and utility updates on Net Energy Metering in Hawaii on Hawaiian Electric’s website.

 

GAS ENERGY SERVICES

Learn more about your gas bill by following the link to the page, Your Gas Utility Bill.

For more information about gas services, visit our Gas Energy Services page.

 

TELECOMMUNICATIONS

To learn about your telephone bill, click the link to the page, Your Telephone Bill.

For Lifeline & Link-Up information, click on the link to the page, Lifeline & Link-Up.

For more information, go to our Telecommunications page.

 

WATER & WASTEWATER SERVICES

For a description of water and wastewater services, follow the link to the page, About Water & Wastewater Services.

For more information on water and wastewater, visit our Water & Wastewater Services page.

 

FILE A COMPLAINT

File a complaint with the Public Utilities Commission by filing a utility complaint form.  Click the link to head over to the PUC’s page for filing complaints.

 

PUBLIC HEARING NOTICES

Head over to our Public Hearings Notices page for information regarding PUC Public Hearings, along with tips and ideas on how to prepare for and participate at a hearing.

 

DEFINITIONS

Visit our Definitions page to learn more about some of the utility-related terms used throughout our site.