The Public Utilities Commission (PUC) has extended the suspension of termination or disconnection of regulated utility services due to non-payment and/or assessment of other charges through May 31, 2021. The Division of Consumer Advocacy encourages customers to contact their utility to work out payment arrangements, continue paying their bills to the extent possible during this ...
Read More Moratorium on disconnections of regulated utility services for nonpayment extended through May 31, 2021 (Docket No. 2020-0209)
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Hawaiian Electric crews will be performing utility work along Kamehameha Highway fronting Kahuku District Park from 8:30 a.m. to 2:30 p.m. Wednesday, March 10, and Thursday, March 11. Crews will be doing maintenance work on a utility pole, which will affect the mauka southbound lane of Kamehameha Highway fronting Kahuku District Park. Traffic will be ...
Read More Utility work in Kahuku to affect traffic Wed. & Thurs March 10 and 11
While in Hawaii most of us don’t have to deal with Artic blasts, odds are we know someone experiencing the icy chill of winter. Winter weather means scammers aren’t far behind with weather-related scams. Scammers know severe weather may have shut off your electricity, heat, and/or water and might pose as your utility company. They ...
Read More Watch out for utility scams
Hawaiian Electric crews will be replacing a utility pole and related equipment along Kalaniana’ole Highway in Waimanalo on Thursday and Friday, Jan. 28-29. On both days, the work will close a single lane of Kalanianaole Highway in the Kailua-bound direction between Wailea and Pu’uone streets fronting the Waimanalo Post Office, and traffic contraflowed from 8:30 ...
Read More Traffic Advisory: single lane closure, Kalaniana’ole Highway in Waimanalo Jan. 28 & 29, from 8:30 a.m. to 2:30 p.m
Many customers installing new rooftop solar systems will get to see their monthly electricity costs reduced faster under Quick Connect, a new Hawaiian Electric program that will accelerate the process for turning on new systems. The innovative new program aims to support customers and Hawaii’s solar industry during the COVID-19 economic downturn. For the next ...
Read More Hawaiian Electric speeds up rooftop solar interconnections
LEGISLATIVE ADVOCACY IN THE TIME OF COVID A webinar featuring several members of the Legislature and moderated by Bob Toyofuku of Pacific Law Institute. This webinar is now being made available to the public and worth watching for anyone interested in the 2021 session. Watch it live on thinktechhawaii.com at 9:00 am Friday 1/15. Or on ...
Read More How the 2021 Legislative Session will be Conducted
On December 23, 2020, the Hawaii Public Utilities Commission (PUC) issued a decision and order approving a new performance-based regulatory framework (PBR Framework) for the Hawaiian Electric Companies. The concept is easy to understand. The actual implementation mechanisms are extremely complex. The essence of PBR is to incentivize the utility with a system that rewards ...
Read More New Performance-Based Regulatory (PBR) Framework
The State of Hawai’i is committed to net negative carbon emissions by 2045. The purpose of the proposed eBus Pilot is three-fold fold: A. Develop ways for Hawaiian Electric to support make-ready infrastructure, B. Enable and accelerate the electrification of bus fleets in Hawaiian Electric service territories, and C. Improve renewable energy integration through bus ...
Read More Electric Bus (eBus) Make-Ready Infrastructure Pilot Project (Docket No. 2020-0098)
Hawaiian Telcom intends to discontinue the provision of intrastate wireless telecommunications service on a resold basis in the State of Hawaii effective March 15, 2021. Initial notification letters to affected customers are being sent starting today, and future notifications via letter, e-mail, text messages and bill messages are planned from mid- December 2020 through March ...
Read More Hawaiian Telcom’s Intent to Discontinue Wireless Telecommunications Services in the State of Hawaii
Hawaiian Electric’s walk-in payment centers in Honolulu, Kahului, Hilo, Kona and Molokaʽi, closed since the onset of the COVID-19 pandemic, will permanently shut their doors due to declining use and customers adapting to other payment options. The Division of Consumer Advocacy encourages the public to file comments on the matter. Specifically, whether it is ...
Read More Hawaiian Electric Permanently Closes Walk-In Payment Centers