Consumer Advocacy – Public Utilities (DCA)

Dear Residents of Oahu, We want to ensure you’re informed about an upcoming public hearing regarding Hawaiian Electric Company, Inc.’s (Hawaiian Electric) proposed construction project. On June 4, 2024, at 5:30 p.m., the State of Hawaii Public Utilities Commission will hold a hearing at Kapolei Middle School Cafeteria to discuss Hawaiian Electric’s Application (Docket No. ...
Read More Notice of Public Hearing: Hawaiian Electric’s Farrington Highway Widening Project June 4th, 2024

HILO, April 24, 2024 – Hawaiian Electric has lifted its call for energy conservation on Hawai‘i Island. Customers may resume their normal use of electricity. Read attached for more information from Hawaiian Electric.

Their barge, the KRS 286, which was expected to arrive in Honolulu from the Ports of Kaumalapau and Kaunakakai on Thursday April 4, 2024, was delayed due to a mechanical issue with their towing tug. Their team worked through the mechanical issue with the tug and the barge is underway, estimated to arrive in Honolulu ...
Read More Young Brothers Barge Arrival Delayed – Into Honolulu

See full News Release: HILO, March 25, 2024 – Hawaiian Electric is asking all Hawaii Island customers to reduce or shift their electricity use over the next month. This is an unusual situation, driven mainly by the unavailability of several large generators that have experienced mechanical problems, are at reduced output, or are undergoing maintenance. The ...
Read More Public Awareness Announcement: Hawaiian Electric is asking Hawaii Island customers to reduce or shift their electricity use

The Hawai‘i Department of Commerce and Consumer Affairs Division of Consumer Advocacy (DCA) remains dedicated to empowering consumers and supporting ratepayers in Hawai‘i. The Division highlights information on utility bill assistance programs and opportunities for input towards permanent affordability solutions and upcoming energy projects and initiatives.   “Our goal is to empower consumers with knowledge ...
Read More Empowering Consumers: Accessing Affordable Utility Programs in Hawaii

Young Brothers will have modified hours of operation at the Port of Kahului on Wednesday, March 27, 2024 and the Port of Honolulu on Friday, April 5, 2024, to facilitate a “stop work” meeting held by team members represented by the International Longshore & Warehouse Union Local 142, who have a contractual right to hold ...
Read More Young Brothers – Modified Hours of Operation at the Port of Kahului and Port of Honolulu

Due to mechanical issues with the tug, the Manuokekai, the arrival of the barge which was expected to arrive in Nāwiliwili this morning at 10:00 a.m. is now delayed and is expected to arrive into Nāwiliwili at 3:00 p.m. Cargo availability is as follows: • Dry and refrigerated straightload containers: Upon Discharge • Refrigerated loose ...
Read More NĀWILIWILI BARGE ARRIVAL DELAYED TUESDAY, MARCH 12, 2024 – Young Brothers

In this issue: Compensation for Power Outage Damage, HECO’s TOU Rates and New DER Programs,  DCA Community Outreach, Launiupoko Water Company Inc. Rate Case, Young Brothers Shipping Updates, Legislative Bills of Interest and more!

Due to unfavorable weather conditions, the Kukahi barge, which was expected to arrive in Hilo this morning at 7:00 a.m., has been delayed. The barge’s arrival into Hilo is now estimated at 1:00 p.m All Honolulu bound cargo from Hilo will be available for pick up at the Port of Honolulu on Monday, March 11, ...
Read More Young Brothers – Hilo Barge Delay March 7th

The state of Hawaii Public Utilities Commission will hold a public hearing relating to the Application of HAWAIIAN ELECTRIC COMPANY, INC. (“HECO”), filed on July 31, 2023, requesting, among other things, a Commission determination that the proposed 46 kilovolt (“kV”) sub-transmission lines shall be allowed to be constructed as proposed, both below and above the ...
Read More NOTICE OF PUBLIC HEARING – Waimomi Substation Project – March 14th