Get Involved, Make a Difference! Ever wondered how you can be part of shaping Hawaii’s landscape? The answer is right at your fingertips. By partaking in any one of these activities you can become a crucial part of the conversation. Your Voice Matters! Submit a Public Comment – https://hpuc.my.site.com/cdms/s/consumers/public-comments Attend a Public Hearing – https://hpuc.my.site.com/cdms/s/calendar ...
Read More Ways to Get Involved in Your Community
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The complaint process with the PUC consists of two options: informal and formal complaints. Here’s an overview of each process: 1. Informal Complaint: Visit the PUC eFiling (eService) website at https://hpuc.my.site.com/cdms/s/consumers/complaints/informal-complaint-form Please note that You’ll need to provide relevant details about the issue and attach any supporting documentation. Per the PUC website, when ...
Read More How to File a Complaint Against a Regulated Utility Company
In this issue: Incoming Executive Director’s Message, Save Money With Hawaii Energy Rebates, Energy Equity Docket – How to get involved, Who is DCA, Call 811 Before You Dig, HECO’s Shift and Safe Program, Hone Heke Ferry Rate Increase Request, Talk Story with DCA Employee, and Upcoming Dates of Interest.
In this issue: 5 Ways to Lower Your Electricity Bill, DCCA is hiring, KIUC’s Rate Increase. 3 Ways to Keep Cool, Hawaii Gas Strike, Hurricane Preparedness, PUC’s New CDMS, Dates of Interest.
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL S. ANGELO CONSUMER ADVOCATE FOR IMMEDIATE RELEASE August 3, 2023 Community Participation Encouraged in Energy Equity Docket to Shape Hawai‘i’s Energy Future HONOLULU – The Department of Commerce and ...
Read More RELEASE: Community Participation Encouraged in Energy Equity Docket to Shape Hawaii’s Future
We want to inform YOU about HECO’S upcoming Shift and Save pilot program, which aims to study how customers respond to Time-of-Use (TOU) rates. The program encourages change in energy usage behavior, allowing participants to access electricity at a lower rate during a specific time period. Starting in October 2023, this 1-year pilot program will ...
Read More Introducing Shift and Save: A Time-of-Use Rate Pilot Program
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE FOR IMMEDIATE RELEASE July 26, 2023 Michael S. Angelo Named State’s Consumer Advocate HONOLULU — Michael S. Angelo has been named executive director for the Department of Commerce and Consumer ...
Read More RELEASE: Michael S. Angelo Named State’s Consumer Advocate
The State of Hawaiʻi Public Utilities Commission (PUC) has announced two public hearings regarding the Application of Hone Heke Corporation, dba Expeditions. Hone Heke is seeking Commission approval for rate increases and a revised rate schedule related to water carrier transportation service between Lāhainā Harbor, Maui, and Manele Harbor, Lānaʻi. The proposed changes include fare ...
Read More Hone Heke – Rate Case Public Hearings Docket No. 2023-0204
The Office of Economic Revitalization and the Council for Native Hawaiian Advancement have organized in-person events to help people apply to the Rental and Utility Relief Program. The final enrollment event will be Thursday, July 27, from 9 a.m. to 4 p.m. at the Filipino Community Center (94-428 Mokuola St.). It’s for new applicants only. ...
Read More THURSDAY JULY 27th: In-person event to help people apply to the Rental and Utility Relief Program
The Hawaii Public Utilities Commission (PUC) is hosting a virtual meeting to discuss the proposed workplan on Energy Equity. Energy equity refers to the goal of achieving equity in both the social and economic participation in the energy system, while also remediating social, economic, and health burdens on those historically harmed by the energy system. ...
Read More Attention Hawaii Residents – We Want to Hear From You! July 20th 2023 @ 3:00pm