Department of Commerce and Consumer Affairs

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION   FOR IMMEDIATE RELEASE April 1, 2020 STATE PROVIDES GUIDANCE FOR HOMEOWNERS AND RENTERS HONOLULU – The Office of Consumer Protection (OCP) is providing answers to the ...
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If you receive a gift certificate for your birthday or the holidays, you may be pleasantly surprised to learn that you do not have to use it immediately. The gift certificate law provides additional protection for those who either buy or receive a gift certificate. The law states that any restaurant or other party involved ...
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Read More Access to a Unit Under Hawaii law, the landlord has the right to enter the rental unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements. The landlord can also enter the unit to supply services as needed and exhibit the dwelling to prospective buyers and tenants. However, before the landlord enters ...
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DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION  DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION   FOR IMMEDIATE RELEASE January 31, 2017 OFFICE OF CONSUMER PROTECTION ANNOUNCES SETTLEMENT WITH WESTERN UNION The State of Hawaii Office of Consumer Protection today announced a ...
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 DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS Insurance Division  DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLóN DIRECTOR GORDON I. ITO INSURANCE COMMISSIONER FOR IMMEDIATE RELEASE Jan. 30, 2017  CONSUMERS ENCOURAGED TO EXPLORE INSURANCE OPTIONS Annual Publications Help Consumers Compare Insurance Premiums  HONOLULU – The Department of Commerce and Consumer Affairs’ Insurance Division released its annual ...
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6/18/12 ...
Read More Mediation Mediation is a dispute resolution process in which a neutral third party helps those in conflict define issues, explore solutions and reach practical, workable and mutually satisfactory agreements. Mediation seeks to prevent conflicts from escalating and strives to save the parties involved the time, expense and frustration of fighting their disputes in court. ...
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Read More Investment & Securities Complaints The Securities Enforcement Branch of the Business Registration Division has as its mission, the enforcement of the securities laws of the State of Hawaii. These laws provide for a very broad definition of securities. Most people think of securities as being only stocks and bonds, but Hawaii Laws define securities as including a variety ...
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Read More RICO Prior Complaints The Regulated Industries Complaints Office (RICO) is the enforcement arm of over forty-five professional boards, commissions, and programs administratively attached to the Department of Commerce and Consumer Affairs. RICO receives complaints, conducts investigations, and prosecutes cases against licensed and unlicensed individuals and businesses. Additionally, RICO assists the public by providing information about license status. ...
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1/15/13 ...
Read More Medical Inquiry Conciliation Panel If you have a medical malpractice complaint, the Department of Commerce and Consumer Affairs provides two avenues. You may call the Consumer Resource Center at 587-4272 and file a complaint with the Regulated Industries Complaints Office. Or, if you intend to bring a lawsuit against a physician, surgeon, osteopath or hospital, under Hawaii ...
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1/15/13 ...
Read More Office of Consumer Protection The Office of Consumer Protection is a division of the Department of Commerce and Consumer Affairs. It handles consumer complaints relating to products and services which are not otherwise regulated by the state, such as retail merchandise, mail order purchases, health clubs, and door-to-door sales. The office also handles issues involving gift certificates, ...
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