Consumer Education

Consumer Education banner

The Department of Commerce and Consumer Affairs has 12 offices and divisions. DCCA has a team of education specialists who go out into the community to provide consumer information about a number of issues.

Popular Questions:

  1. Where Do I File a Complaint?
  2. Where Do I Check to See if Someone is Licensed or Disciplined?
  3. How Do I File a ‘Lemon Law’ Auto Complaint?
  4. Where Can I Get Help With Landlord-Tenant Issues?
  5.  How Do I Get My Business Started?

 Brochures:

Preparing for Natural Disasters

Hurricanes, or tropical cyclones, are well known in our Hawaiian Islands. Many of them pass by without any major damage, but some, like Hurricane Iwa (1982) and Hurricane Iniki (1992) cause havoc to our homes and businesses. Here are some ways homeowners and businesses can protect themselves before and after the storm.

Military:

Hawaii is home to 47,000 active duty service members and 5,500 National Guard personnel—many of whom face unique challenges due to permanent change of stations. To assist in consumer education for the military and their families, a Military Consumer Fraud Guide is now available for the public courtesy of DCCA.

Kupuna:

Hawaii’s kupuna (senior citizens) can be among the most targeted for fraud and scams. Find out how to equip and protect them.

Keiki:

Choose Wisely – Post-Secondary Education

A guide to evaluating if a school is right for you and avoiding diploma mills.

Consumer Outreach:

Fairs, presentations, request a speaker, and more

Links to additional consumer protection information: