Consumer Dial Information

Access to a Unit

Posted on Feb 19, 2019 in Landlord Tenant Information, OCP

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Read More Access to a Unit Under Hawaii law, the landlord has the right to enter the rental unit in order to inspect the premises, make necessary or agreed repairs, decorations, alterations or improvements. The landlord can also enter the unit to supply services as needed and exhibit the dwelling to prospective buyers and tenants. However, before the landlord enters ...
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Tows Directed by Police

Posted on Feb 19, 2019 in Cars, OCP

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Read More Tows Directed by Police Here is what Hawaii State Law says about tows performed at the direction of the police. Hawaii Law sets maximum amounts that can be charged for towing vehicles and requires towing operators to disclose those maximums to consumers. Under the law, the maximum rate allowed is the lower of (a) the rates agreed upon ...
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DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION  DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION   FOR IMMEDIATE RELEASE January 31, 2017 OFFICE OF CONSUMER PROTECTION ANNOUNCES SETTLEMENT WITH WESTERN UNION The State of Hawaii Office of Consumer Protection today announced a ...
Read More RELEASE: Office of Consumer Protection Announces Settlement with Western Union

 DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS Insurance Division  DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLóN DIRECTOR GORDON I. ITO INSURANCE COMMISSIONER   FOR IMMEDIATE RELEASE Jan. 30, 2017  CONSUMERS ENCOURAGED TO EXPLORE INSURANCE OPTIONS Annual Publications Help Consumers Compare Insurance Premiums  HONOLULU – The Department of Commerce and Consumer Affairs’ Insurance Division released its ...
Read More RELEASE: Consumers Encouraged to Explore Insurance Options

Mediation

Posted on Apr 2, 2013 in Consumer Complaints, OCP

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Read More Mediation Mediation is a dispute resolution process in which a neutral third party helps those in conflict define issues, explore solutions and reach practical, workable and mutually satisfactory agreements. Mediation seeks to prevent conflicts from escalating and strives to save the parties involved the time, expense and frustration of fighting their disputes in court. ...
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Read More Investment & Securities Complaints The Securities Enforcement Branch of the Business Registration Division has as its mission, the enforcement of the securities laws of the State of Hawaii. These laws provide for a very broad definition of securities. Most people think of securities as being only stocks and bonds, but Hawaii Laws define securities as including a variety ...
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RICO Prior Complaints

Posted on Apr 2, 2013 in Consumer Complaints, RICO

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Read More RICO Prior Complaints The Regulated Industries Complaints Office (RICO) is the enforcement arm of over forty-five professional boards, commissions, and programs administratively attached to the Department of Commerce and Consumer Affairs. RICO receives complaints, conducts investigations, and prosecutes cases against licensed and unlicensed individuals and businesses. Additionally, RICO assists the public by providing information about license status. ...
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Read More Medical Inquiry Conciliation Panel If you have a medical malpractice complaint, the Department of Commerce and Consumer Affairs provides two avenues. You may call the Consumer Resource Center at 587-4272 and file a complaint with the Regulated Industries Complaints Office. Or, if you intend to bring a lawsuit against a physician, surgeon, osteopath or hospital, under Hawaii ...
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Read More Office of Consumer Protection The Office of Consumer Protection is a division of the Department of Commerce and Consumer Affairs. It handles consumer complaints relating to products and services which are not otherwise regulated by the state, such as retail merchandise, mail order purchases, health clubs, and door-to-door sales. The office also handles issues involving gift certificates, ...
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Read More Regulated Industries Complaints Office The Regulated Industries Complaints Office is the enforcement arm of over forty-five professional boards, commissions, and programs that are administratively attached to the Department of Commerce and Consumer Affairs. RICO receives complaints, conducts investigations, and prosecutes licensing law violations. Through the administrative process, RICO may seek fines, restitution, and license sanctions. RICO also prosecutes ...
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