Consumer Advocacy – Public Utilities (DCA)

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA DIVISION OF CONSUMER ADVOCACY JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL ANGELO EXECUTIVE DIRECTOR FOR IMMEDIATE RELEASE June 25, 2024 Empowering Consumers: Accessing Affordable Electric Utility Solutions HONOLULU — With summer season in full swing, Hawaiʻi ...
Read More RELEASE: Empowering Consumers: Accessing Affordable Electric Utility Solutions

4 P.M. UPDATE: All Chinatown customers restored HONOLULU, June 20, 2024 – At approximately 3:45 p.m., Hawaiian Electric crews completed the process of restoring power to about 600 customers in Chinatown who have been out of service since a fire damaged underground power cables Monday night. This completes all the major repairs needed to restore ...
Read More HECO Power Outage – Chinatown 6/20

HONOLULU, June 13, 2024 – Hawaiian Electric crews have completed repairs and restored electric service to customers in the downtown Honolulu area. Power to downtown circuits began coming on at about 7:20 p.m., about nine hours after the outage began for most customers. “We know this was an extremely challenging day for our customers in ...
Read More 8 P.M. UPDATE: Repair crews complete repairs, restore power to downtown Honolulu

HONOLULU, June 13, 2024 – Hawaiian Electric crews continue to make progress on restoring electric service to customers in the downtown Honolulu area who lost power shortly after 10 a.m. Crews anticipate completing repairs and restoring power by early evening. “We apologize for the disruption caused by this outage and we know this is especially ...
Read More 4 P.M. UPDATE: Repair crews making progress, aim to restore power to downtown Honolulu by early evening

HONOLULU, June 13, 2024 – Hawaiian Electric crews today are working to restore electric service to customers in the downtown Honolulu area who lost power shortly after 10 a.m. The incident resulted from a sequence of events that started at approximately 9:30 p.m. Wednesday, when an outage affected the area between Bishop and Mililani streets ...
Read More Repair crews working to restore power to downtown Honolulu by early evening

To keep customers and communities safe, Hawaiian Electric is implementing a Public Safety Power Shutoff (PSPS) program as part of our Wildfire Safety Strategy. This type of program has been used in other states to prevent wildfire ignitions from electrical infrastructure. Under the PSPS program, we may proactively shut off power in designated areas if weather forecasts and ...
Read More Hawaiian Electric’s Public Safety Power Shutoff program launches July 1

DEPARTMENT OF HAWAIIAN HOME LANDS Ka ʻOihana ʻĀina Hoʻopulapula Hawaiʻi JOSH GREEN, M.D. GOVERNOR KE KIAʻĀINA KALI WATSON CHAIRPERSON HAWAIIAN HOMES COMMISSION DHHL TO DISTRIBUTE WIFI HOTSPOTS TO PUʻUKAPU PASTORAL LESSEES Hotspots to provides connectivity solution for those experiencing loss of service FOR IMMEDIATE RELEASE June 3, 2024 KAMUELA, HAWAIʻI ISLAND – The Department of ...
Read More DHHL TO DISTRIBUTE WIFI HOTSPOTS TO PUʻUKAPU PASTORAL LESSEE

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA DIVISION OF CONSUMER ADVOCACY JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE MICHAEL ANGELO EXECUTIVE DIRECTOR FOR IMMEDIATE RELEASE May 31, 2024 Beat the Summer Heat: Accessing Essential Utility Assistance Programs in Hawaiʻi HONOLULU — As temperatures climb ...
Read More RELEASE: Beat the Summer Heat: Accessing Essential Utility Assistance Programs in Hawaiʻi