Consumer Advocacy – Public Utilities (DCA)

Update 8/1/2024 Hawaiian Electric has successfully stabilized the power grid on Oahu, averting planned rolling blackouts today. The utility company attributes this to increased power generation and customer conservation efforts. The company continues to monitor the situation and will provide updates as needed. Read full release here.  Update 8/1/2024 Hawaiian Electric successfully avoided planned power ...
Read More Hawaiian Electric Issues Conservation Alert – Oahu

Hawaiian Electric has initiated the installation of 52 weather stations across the state in an effort to enhance wildfire preparedness. These stations, positioned in high-risk areas, will collect data on wind, temperature, and humidity. The gathered information will be used to inform decisions regarding the implementation of public safety power shutoffs (PSPS), a measure designed ...
Read More Hawaiian Electric Installs Weather Stations Amidst Wildfire Concerns

KIUC Update :  Sat 7/20 10:43 am – KIUC has re-energized the Kokee circuit. Two poles experienced some damage but will be replaced at a later date. We appreciate our members’ patience and understanding. Sat 7/20 7:54 am – KIUC personnel are inspecting poles and lines potentially impacted by the fire. There is no estimate ...
Read More Kokee Brush Fire – Kauaʻi 7/19-7/20

HONOLULU (KHON2) — A key deadline is right around the corner for customers on Hawaiian Electric’s “Shift and Save” pilot program. They’ll need to check if they’re actually saving money and want to continue. Appliances like your washer and dryer, air conditioner, and hot water heater are all massive energy users. Hawaiian Electric’s “Shift and ...
Read More Deadline for HECO’s ‘Shift and Save’ around the corner

County of Kauaʻi Updates: JULY 16 FINAL UPDATE: Firefighters and partners continue to monitor hotspots; fire 100% contained FIRE RESPONSE: On Tuesday, Fire personnel with assistance from partners continue to saturate hotspots with air and ground assets in the burned area of West Kaua‘i. Kaua‘i Fire Department officials have confirmed that the Kaumakani and Hanapēpē ...
Read More Brush fire in Hanapepe – Kauaʻi

https://www.khon2.com/local-news/as-summer-electric-costs-soar-in-hawaii-dca-has-ways-to-save/ HONOLULU (KHON2) — On the islands, we’re saddled with the highest electricity rates in the nation. Add that on top of our other costs of living, and it’s painful, especially in the summertime when we try to cool off. But there are some good ways to keep your bill from getting too hot. Michael ...
Read More As summer electric costs soar in Hawaii, DCA has ways to save

The Hawai‘i Department of Commerce and Consumer Affairs Division of Consumer Advocacy (DCA) remains dedicated to empowering consumers and supporting ratepayers in Hawai‘i. The Division highlights information on utility bill assistance programs and opportunities for input towards permanent affordability solutions and upcoming energy projects and initiatives.   “Our goal is to empower consumers with knowledge ...
Read More Empowering Consumers: Accessing Affordable Utility Programs in Hawaii

Attention Maui Residents! The Hawaii Water Service Company (HWSC) is requesting a rate increase for water service in the Ka’anapali area. The Hawaii Public Utilities Commission (PUC) will hold a public hearing to hear your voice on this matter. What to Know: Increase Requested: HWSC is proposing a general rate increase and revisions to its ...
Read More JULY 8th – Hawaii Water Service Company Rate Increase for Ka’anapali Division – Public Hearing Notice