Resources
Foreclosure Counseling Resources
If you are in foreclosure trouble or may be in the future, call or visit a homeowner or foreclosure counselor.
- Housing Counselors
- Condominium FAQs
- Mortgage Help(CFPB.gov)
- Homeownership Preservation Foundation(995hope.org)
- HUD Counseling Services(hud.gov) or (800) 569-4287
- Fannie Mae Counselor Search(fanniemae.com)
- Credit Counseling Agencies Approved Pursuant to 11 U.S.C. § 111(Approved by Department of Justice for bankruptcy filers) (doj.gov)
- National Foundation for Credit Counseling(nfcc.org)
Military Personnel Mortgage Payment Relief and Protection
Informational Websites, Tools, and Tips
- Credit & Loans(ftc.gov)
- Consumer Resource Book on Adjustable Mortgage Rates – PDF(cfpb.gov)
If you need help with a mortgage or foreclosure related problem, the following agencies and organizations may be able to provide information, referrals, and assistance:
U.S. Dept. of Housing & Urban Development – Hawaii
The Office of the Comptroller of the Currency
The Office of the Comptroller of the Currency is the federal agency with authority to license and regulate national banks. For more information or to file a complaint against a national bank, contact the Office of the Comptroller of the Currency as follows:
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010
(800) 613-6743
www.occ.gov
Federal Trade Commission
The Federal Trade Commission (FTC) is the federal agency that has authority to take action against deceptive, fraudulent and unfair business practices in the marketplace. For more information or to file a complaint, contact the FTC as follows:
Federal Trade Commission
Bureau of Consumer Protection
600 Pennsylvania Avenue NW
Washington, DC 20580
(877) 382-4357
TTY: (866) 653-4261
www.consumer.ftc.gov
The Federal Deposit Insurance Corporation
The Federal Deposit Insurance Corporation (FDIC) is a federal agency with the authority to regulate banks that do not join the federal reserve system. For more information or to file a complaint about a state-chartered bank that is not a member of the federal reserve system, contact the FDIC as follows:
Federal Deposit Insurance Corporation
Consumer Response Center
1100 Walnut Street Box #11
Kansas City, MO 64106
(877) 275-3342
www.fdic.gov
Board of Governors of the Federal Reserve System
The Federal Reserve Board of Governors is a federal agency with the authority to regulate state-chartered banks that are members of the Federal Reserve System. For more information or to file a complaint against a state-chartered bank that is a member of the Federal Reserve System, contact the Board of Governors as follows:
Federal Reserve Board of Governors
Federal Reserve Consumer Help
P.O. Box 1200
Minneapolis, MN 55480
(888) 851-1920
www.federalreserveconsumerhelp.gov
National Credit Union Administration
The National Credit Union Administration is the federal agency with authority to license and regulate credit unions. For more information or to file a complaint about a credit union, contact the National Credit Union Administration as follows:
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
(800) 755-1030
www.ncua.gov
Consumer Financial Protection Bureau
The Consumer Financial Protection Bureau is a federal agency that has authority to enforce various federal regulations and laws and to advocate on behalf of consumers as it relates to problems with banks, mortgages, credit cards, and financial institutions. For more information or to file a complaint, contact the Consumer Financial Protection Bureau as follows:
Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, IA 52244
(855) 411-2372
www.consumerfinance.gov