Consumer Advocacy – Public Utilities (DCA)

October 24 , 2025

Dear Valued Customer,

Young Brothers is experiencing a power outage at the Port of Kawaihae that is causing disruption to our network. Customers may experience a delay in email and telephone response. Our service provider, Hawaii Electric Light, is currently working on a resolution.

The port will operate under normal gate hours. There are no changes to the acceptance or pick-up of cargo. We ask for your patience, as there may be delays while checking in cargo as we
work to restore power.

For the most up-to-date information on sailing schedule changes and cargo availability, visit our website at www.youngbrothershawaii.com and sign up for customer notices at www.youngbrothershawaii.com/email-updates/ or follow us on social media @youngbrothershawaii/@youngbrothershi.

Mahalo for your patience and understanding.

Sincerely,
Young Brothers, LLC