Consumer Advocacy – Public Utilities (DCA)

Pacific Voices and the Kokua Kalihi Valley Comprehensive Health Center are hosting a webinar with the Ministers Uut of the Federated States of Micronesia about rent and utility relief and mediation services on Tuesday, Oct. 26, from 10 a.m. to noon. It will be livestreamed at the Kokua Kalihi Valley Facebook page: facebook.com/KokuaKalihiValleyCFS. The first ...
Read More October 26 – Facebook Webinar on Rent Help and Mediation

Scammers are using more elaborate schemes to steal money from Hawaiian Electric customers — but don’t become a victim! In some recent cases, scammers have contacted real estate agents and threatened to immediately shut off power to their listing if payment was not made. Customers should be reminded that Hawaiian Electric will never threaten immediate ...
Read More Hawaiian Electric customers targeted in elaborate scams

The Division of Consumer Advocacy would like to remind you that the mandatory 10-digit local dialing will start on October 24, 2021. All local calls, including those on the same island, will require that you dial area code 808 before the telephone number. It’s coming after the Federal Communications Commission adopted 988 as the new three-digit ...
Read More Mandatory 10-digit Local Dialing Starts Oct. 24, 2021

Puna Geothermal Venture (PGV), along with representatives from Hawaiian Electric Company and the County of Hawai’i will host a virtual meeting on Wednesday, Oct. 13 at 4 p.m., to inform the public of the plant’s quarterly status and to answer questions from the community. Join the meeting here: https://us02web.zoom.us/j/87830885452  

The Public Utilities Commission will hold a virtual community meeting relating to the Community Based Renewable Energy (“CBRE”), Phase 2 on Oahu, to hear community suggestions on how to improve the Phase 2 CBRE procurements. The Commission will host the community meeting through WebEx for online and telephonic participation by all interested persons. Written statements ...
Read More October 13 – Oahu Community Meeting Relating to Community Based Renewable Energy, Phase 2

Kauaʻi Island Utility Cooperative and its renewable energy partner AES invite the public to a Zoom meeting to discuss the West Kauaʻi Energy Project (WKEP): an innovative renewable energy project which will bring Kauaʻi to more than 80% renewable generation. The meeting will be held on Tuesday, October 12 at 4:30 pm. Interested persons may ...
Read More October 12 – Second Virtual Meeting for West Kauai Energy Project

This nationwide celebration of electric vehicles happens once a year and is dedicated to raising awareness of the many benefits of all-electric and plug-in hybrid cars, trucks, motorcycles, and more. Learn more about electric vehicles in Hawaii and how an EV can fit your lifestyle and save you money, all while contributing to a healthier, more ...
Read More September 25 – October 3: National Drive Electric Week

The National Association of Regulatory Utility Commissioners, the National Association of State Utility Consumer Advocates (NASUCA), and the Federal Communications Commission (FCC), have designated the first week after Labor Day as National Telephone Discount Lifeline Awareness Week. This year’s observance, however, is September 20-24, 2021. The week is designed to both raise awareness of and increase ...
Read More September 20-24: National Telephone Discount Lifeline Awareness Week

The State of Hawaii Public Utilities Commission (PUC) will hold a virtual evidentiary hearing on Maui Electric’s application for approval of a power purchase agreement with Kahana Solar, LLC, which is proposed to be built in Napili-Honokowai, on the island of Maui. The PUC will host the evidentiary hearing virtually on Tuesday-Wednesday, September 14-15, 2021, ...
Read More September 14 & 15 – Evidentiary Hearing for Maui Electric Application

In this issue: Decode Your Power Bill, Competitive Procurement of Dispatchable and Renewable Generation, Hawaii Residents Will Need to Dial 808 for Local Calls, Kilauea Irrigation Co. Asset Transfer and Surrender of CPCN, Utility Bill Assistance Available, Launiupoko Irrigation Co., LLC, General Rate Increase Application.