Consumer Advocacy – Public Utilities (DCA)

2 p.m. Update: Power remains on in communities with high exposure to wildfire risk
Public Safety Power Shutoff still possible

HONOLULU, Nov. 15, 2024 (2 p.m.) – Power remains on in communities with high exposure to wildfire risk. However, Hawaiian Electric continues to monitor the threat from high winds and dry conditions, and may proactively shut off power in some leeward communities as part of its Public Safety Power Shutoff (PSPS) program. PSPS determinations can change at any time based on weather conditions.

Please be advised that outages not related to the company’s PSPS program could occur due to other conditions.

For more information and maps, call Hawaiian Electric’s PSPS hotline at 1-844-483-8666 toll-free or go to hawaiianelectric.com/PSPS. Follow Hawaiian Electric on social media or our mobile app.

PSPS Process
• If power is shut off, it will remain off so long as hazardous weather conditions persist.
• When the weather improves, power lines must be inspected and any damage must be repaired before service can be restored. This may involve ground crews and aerial inspections using helicopters and drones.
• This process may result in extended outages lasting several hours, possibly even days depending on the location and extent of any damage.

How to stay informed
Hawaiian Electric will provide updates frequently through the news media and the following mobile-friendly resources:
• Hawaiian Electric website: hawaiianelectric.com
• Twitter/X: @HwnElectric; @mauielectric; @hielectriclight
• Facebook: facebook.com/HawaiianElectric
• Mobile app: free download available on Apple App and Google Play stores

You also have the option to sign up to receive emergency outage alerts from Hawaiian Electric at hawaiianelectric.com/psps.

For more information and maps of areas that have high wildfire risk, call Hawaiian Electric’s PSPS hotline at 1-844-483-8666 toll-free or go to hawaiianelectric.com/PSPS.