Low Cost Home Internet Service For Residents

Affordable Connectivity Program
Because of lack of funding, the Federal Communications Commission (FCC) is in the process of winding down its Affordable Connectivity Program (ACP). Visit www.fcc.gov/acp to learn more.

Certain households may qualify for other low-cost internet service plans and discounts in Hawaii.  See below for information on program(s) offered.

Lifeline Program for Low-income Households

The FCC’s Lifeline program provides discounts on phone and broadband service from participating providers for qualifying low-income consumers. To be eligible, an applicant must:

  • have a household income level at or below 135% of the Federal Poverty Guidelines


  • receive benefits from one of the following federal assistance programs:
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Medicaid
    • Federal Public Housing Assistance
    • Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start
    • Veterans Pension and Survivors Benefit Programs

For more information and to apply for the Lifeline program, visit: https://www.lifelinesupport.org.

Information current as of 02/2022

Hawaiian Telcom Internet Kokua Program

  • Discounted High-Speed Basic service (up to 7 Mbps) for qualifying low-income residents of Hawaii in copper-served areas for $9.95/month
  • Discounted High-Speed Internet Ultimate service (up to 25 Mbps) for qualifying low-income residents of Hawaii in fiber-served areas for $12.95/month
  • Wireless Gateway Service Fee included in price
  • One-time Internet activation fee of $34.99 and taxes not included

Click here for more information and to apply.

Information current as of 06/2023

Spectrum Internet Assist Plan (for Qualified Households)

  • High-speed internet plan with no data caps
  • Internet modem and Security Suite included
  • No contract required
  • Add in-home WiFi for $5/month

“Qualified Households” include a household member who is a recipient under one of the following programs:

  • The National School Lunch Program (NSLP) for free or reduced cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income (≥ age 65 only)

Click here for more information and to apply.

Information current as of 06/2023