About Electric Services

Electricity is all around us and it may sometimes be taken for granted. But, it is a very important part of our daily lives and the Division of Consumer Advocacy (DCA) works with the Public Utilities Commission (PUC) and electric companies in an attempt to ensure that this necessary service is available at reasonable and affordable prices. As much as possible, we try to balance a number of factors, each of which are important, but sometimes not necessarily compatible. For instance, intuitively, everybody probably wants energy that’s “green”, which means energy generated by means friendly to the environment, such as photovoltaics (solar power converted into electricity). However, some of these technologies are expensive or have other characteristics that may prevent widespread adoption of these technologies. We do our best to balance these interests and, hopefully, represent the ratepayers adequately.