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LEGISLATIVE ADVOCACY IN THE TIME OF COVID A webinar featuring several members of the Legislature and moderated by Bob Toyofuku of Pacific Law Institute. This webinar is now being made available to the public and worth watching for anyone interested in the 2021 session. Watch it live on thinktechhawaii.com at 9:00 am Friday 1/15. Or on ...
Read More How the 2021 Legislative Session will be Conducted

On December 23, 2020, the Hawaii Public Utilities Commission (PUC) issued a decision and order approving a new performance-based regulatory framework (PBR Framework) for the Hawaiian Electric Companies. The concept is easy to understand. The actual implementation mechanisms are extremely complex. The essence of PBR is to incentivize the utility with a system that rewards ...
Read More New Performance-Based Regulatory (PBR) Framework

The State of Hawai’i is committed to net negative carbon emissions by 2045. The purpose of the proposed eBus Pilot is three-fold fold: A. Develop ways for Hawaiian Electric to support make-ready infrastructure, B. Enable and accelerate the electrification of bus fleets in Hawaiian Electric service territories, and C. Improve renewable energy integration through bus ...
Read More Electric Bus (eBus) Make-Ready Infrastructure Pilot Project (Docket No. 2020-0098)

Hawaiian Telcom intends to discontinue the provision of intrastate wireless telecommunications service on a resold basis in the State of Hawaii effective March 15, 2021. Initial notification letters to affected customers are being sent starting today, and future notifications via letter, e-mail, text messages and bill messages are planned from mid- December 2020 through March ...
Read More Hawaiian Telcom’s Intent to Discontinue Wireless Telecommunications Services in the State of Hawaii

Hawaiian Electric’s walk-in payment centers in Honolulu, Kahului, Hilo, Kona and Molokaʽi, closed since the onset of the COVID-19 pandemic, will permanently shut their doors due to declining use and customers adapting to other payment options.   The Division of Consumer Advocacy encourages the public to file comments on the matter. Specifically, whether it is ...
Read More NEWS RELEASE: Hawaiian Electric Permanently Closes Walk-In Payment Centers

Responding to the Consumer Advocate’s request, the Public Utilities Commission (PUC) has ordered the suspension of disconnections of electricity, gas, telecommunications, water, and wastewater services due to non-payment. The PUC has ordered an extension of the suspension of service disconnections until December 31, 2020. The PUC emphasizes that customers should continue paying their bills to ...
Read More PUC Extends Suspension of Disconnections of Electricity, Gas, Telecommunications, Water, and Wastewater Services

The Public Utilities Commission (PUC) granted Young Brothers (YB) temporary rate relief request, set forth in YB Motion for Relief, filed July 7, 2020. The PUC found that, in light of extraordinary circumstances, YB is entitled to its requested rate increase for the purposes of temporary rate relief. Read more about the Order here. For ...
Read More PUC Grants Young Brothers Temporary Rate Relief Request – Docket No. 2019-0117

The Public Utilities Commission is holding a status conference regarding Young Brothers’ Emergency Investigative Proceeding (Docket No. 2020-0084) on June 10, 2020. The YouTube link for viewing the status conference is: https://youtu.be/2NVv4OXDzFg Read the Status Conference Agenda here. Read the Notice for the conference here.

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