Regulated Industries Complaints Office

Collection agencies that collect or attempt to collect money from Hawaii consumers or businesses must be registered with the State.

Threats of violence, harassment, and abuse are prohibited, as well as publicizing information about an alleged debtor.

RICO relies on information from consumers to monitor conduct in the industry and to watch for unlicensed activity. For information about filing a complaint, click on the link below or call the RICO Consumer Resource Center to speak with an intake investigator about your complaint.

 

• Check Licensing and Complaints
• File a Complaint with RICO
• Information for Licensees