Department of Commerce and Consumer Affairs

1/15/13 ...
Read More Hawaii’s New Motor Vehicle Lemon Law Hawaii’s New Motor Vehicle Lemon Law establishes a procedure and forum for resolving complaints between consumers and motor vehicle manufacturers. Under Hawaii’s New Motor Vehicle Lemon Law, a consumer buying a new motor vehicle in this state should receive from the dealer, a written notice explaining the consumer’s lemon law rights and the ...
Read More Hawaii’s New Motor Vehicle Lemon Law

1/15/13 ...
Read More Buying a New Car Buying a car can be exciting! RICO offers consumers the following information to help steer you in the right direction! First, do some research before leaving the house! Think about the car model and the options you may want, so you have an idea of how much you will need to spend. Then, ...
Read More Buying a New Car

1-15-13 ...
Read More Buying a New Car: Advertising Don’t let a misleading car advertisement steer you wrong. Hawaii law makes it illegal for car dealers to use certain terms when advertising new and used cars.  Specifically, terms or phrases that may mislead consumers into believing that what they’re getting is a bargain, when in fact, it’s not. Words such as ‘wholesale,’ ...
Read More Buying a New Car: Advertising

1/15/13 ...
Read More Car Rentals   Whether traveling for fun or business, the use of a rental car often becomes a foremost concern and major convenience that can’t be done without.  Here are some things you should know about rental car policies and what your rights are as a consumer.   No car rental company can require a ...
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Consumer Dial Hawaii’s 24-hour automated information service. Your source of information on commonly asked consumer questions. A service provided by the State Department of Commerce and Consumer Affairs. Consumer Dial Brochure Telephone instructions To hear Consumer Dial messages, On Oahu call 587-1234 On Kauai call 274-3141, then enter 71234# On Maui call 948-2400, then enter ...
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1/5/09 ...
Read More Towing Abandoned Vehicles Here is what Hawaii State Law says about towing abandoned vehicles. Section 290-11, of the Hawaii Revised Statutes requires the owner or occupant of a property to post a sign stating that unauthorized parking is not allowed and violators will be towed away. The sign must be large and conspicuous enough to be ...
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