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DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS KA ʻOIHANA PILI KĀLEPA  OFFICE OF CONSUMER PROTECTION JOSH GREEN, M.D. GOVERNOR | KE KIAʻĀINA  NADINE Y. ANDO DIRECTOR | KA LUNA HOʻOKELE THOMAS MANA MORIARTY EXECUTIVE DIRECTOR   FOR IMMEDIATE RELEASE February 6, 2024 New Tenant Screening Fee Law to Take Effect on May 1, 2024  HONOLULU — ...
Read More RELEASE: New Tenant Screening Fee Law to Take Effect on May 1, 2024

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION FOR IMMEDIATE RELEASE November 14, 2022 OFFICE OF CONSUMER PROTECTION ANNOUNCES HISTORIC $391.5 MILLION MULTISTATE SETTLEMENT WITH GOOGLE OVER LOCATION TRACKING PRACTICES Honolulu – The State of ...
Read More NEWS RELEASE: Office of Consumer Protection Announces Historic 1.5 Million Multistate Settlement with Google Over Location Tracking Practices

Stephen Levins, the Executive Director of the Office of Consumer Protection joined a coalition of 17 attorneys general urging the Federal Trade Commission (FTC) to update and strengthen its guidance on manipulative and deceptive tactics known as “dark patterns” in websites and apps. The dark patterns tend to steer consumers toward making selections, and expensive financial ...
Read More NEWS RELEASE: Dark Patterns in Websites and Apps

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION FOR IMMEDIATE RELEASE July 20, 2022 Office of Consumer Protection Joins Multistate Agreement Recovering $34.2 Million for U.S. Servicemembers Defrauded by Harris Jewelry Harris Jewelry Required to ...
Read More NEWS RELEASE: Office of Consumer Protection Joins Multistate Agreement Recovering .2 Million for U.S. Servicemembers Defrauded by Harris Jewelry

Scams

Posted on Sep 10, 2021 in Main

Robocalls Spoofing Telemarketing Fraud Too many Hawaii consumers are losing money to fraudulent telemarketers. The problem with telemarketing fraud is that it is difficult to tell whether a caller is legitimate, and it is sometimes difficult for people to hang up on telemarketers. Avoiding Telemarketing Scams Travel Scams Is a travel company offering free or ...
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Economic Impact Payment Cards

Posted on May 27, 2020 in Alerts, Main

Consumers expecting a check from the federal government may be surprised to receive a VISA debit card in the mail instead.  If you receive one, be sure not to throw it away!  The U.S. Treasury is mailing nearly 4 million Economic Impact Payments (EIP) by prepaid debit card, instead of by paper check.  This reported ...
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Free Credit Report Offer

Posted on Apr 22, 2020 in Alerts, Main

Experian, Equifax and TransUnion are now offering free credit reports to all Americans on a weekly basis for the next year so you can protect your financial health during hardships from the coronavirus. Checking your credit report on a regular basis is a simple way to be proactive about your financial standing — and it ...
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Online Romance Scams

Posted on Apr 3, 2020 in Alerts, Main

Millions of people use online dating apps or social networking sites to meet someone. But instead of finding love, many encounter a scammer trying to steal their money. The scammers create fake profiles on dating sites and apps or contact their targets through popular social media sites like Instagram, Facebook, or Google Hangouts. The scammers ...
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Price Gouging

Posted on Mar 31, 2020 in Alerts, Main

Price Gouging Price gouging is illegal in the State of Hawaii and the Office of Consumer Protection (OCP) has the authority to prosecute any business that engages in price gouging after a disaster has been declared by the Governor or President. In view of the coronavirus pandemic, OCP has issued stern warnings about price gouging ...
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May 1, 2018 HONOLULU – The State of Hawaii Office of Consumer Protection is warning consumers of a new telephone scam in which consumers receive calls from potential scammers impersonating the Chinese Consulate. Consumers around the country, including those in Hawaii, have reported receiving calls or messages in Mandarin Chinese demanding payment in exchange for ...
Read More State Warns of Telephone Scam Targeting Chinese-American Community