Posted on Aug 4, 2021 in Alerts, News Releases

The word “smishing” comes from combining “SMS” — for short message service (texting) — with “phishing,” the practice of stealing personal or financial information through deceptive communications, primarily emails. Basically, it’s phishing by text messages on mobile devices. What is Smishing? Like phishing emails, smishing texts are scams that aim to manipulate people into turning ...
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COVID-19 Vaccine Scams

Posted on Dec 18, 2020 in Alerts, News Releases

This is an important time to protect yourself with information on how to avoid vaccine-related scams. Medicare, insurance companies and reputable healthcare providers will not call you asking for your Social Security number, credit card, or bank account information to sign you up to get the vaccine. Do not buy any kind of coronavirus vaccine ...
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Holiday Shopping Safety Tips

Posted on Nov 10, 2020 in Alerts

With the holiday shopping season upon us, the Office of Consumer Protection is cautioning consumers to beware of scams and deceptive advertising while shopping at stores and online. The Office of Consumer Protection offers consumers a few tips to avoid getting scammed this holiday season: Gift Cards: Beware of gift cards that have been tampered ...
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Contact Tracing Scams

Posted on Jun 22, 2020 in Alerts, Main

COVID-19 contact tracing is an important step to slow the spread of COVID-19. Health officials need to notify and collect information from people who have been in close contact with someone who has tested positive for COVID-19. However, scammers are using this effort as an opportunity to pose as contact tracers and steal your personal ...
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Economic Impact Payment Cards

Posted on May 27, 2020 in Alerts, Main

Consumers expecting a check from the federal government may be surprised to receive a VISA debit card in the mail instead.  If you receive one, be sure not to throw it away!  The U.S. Treasury is mailing nearly 4 million Economic Impact Payments (EIP) by prepaid debit card, instead of by paper check.  This reported ...
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Refunds and Exchanges

Posted on May 26, 2020 in Alerts, Main

In response to the COVID-19 pandemic some local businesses may consider amending their refund and exchange policies. In doing so, they must be certain that they are fully compliant with all of the provisions of Hawaii’s refund and exchange law and ensure that all consumer purchases made prior to any change in policy are still ...
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COVID-19 Testing Scams

Posted on May 1, 2020 in Alerts, Main

Beware of COVID-19 Testing Scams Knowing that COVID-19 testing is in high demand, scammers are using the crisis to prey on victims unfamiliar with the testing process and steal their personal information. The scammer may promise a free test or lie about the government mandating a test in their attempt to gain access to personal ...
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Free Credit Report Offer

Posted on Apr 22, 2020 in Alerts, Main

Experian, Equifax and TransUnion are now offering free credit reports to all Americans on a weekly basis for the next year so you can protect your financial health during hardships from the coronavirus. Checking your credit report on a regular basis is a simple way to be proactive about your financial standing — and it ...
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Online Romance Scams

Posted on Apr 3, 2020 in Alerts, Main

Millions of people use online dating apps or social networking sites to meet someone. But instead of finding love, many encounter a scammer trying to steal their money. The scammers create fake profiles on dating sites and apps or contact their targets through popular social media sites like Instagram, Facebook, or Google Hangouts. The scammers ...
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COVID-19 Scams

Posted on Mar 31, 2020 in Alerts, News Releases

DAVID Y. IGE GOVERNOR CLARE E. CONNORS ATTORNEY GENERAL STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION For Immediate Release                                                               March 31, 2020 Consumer Alert: Avoid COVID-19 Scams HONOLULU – Hawaii Attorney General Clare E. Connors and Hawaii Office of Consumer Protection (OCP) Executive Director Stephen Levins are alerting Hawaii residents to ...
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