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DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION FOR IMMEDIATE RELEASE November 14, 2022 OFFICE OF CONSUMER PROTECTION ANNOUNCES HISTORIC $391.5 MILLION MULTISTATE SETTLEMENT WITH GOOGLE OVER LOCATION TRACKING PRACTICES Honolulu – The State of ...
Read More NEWS RELEASE: Office of Consumer Protection Announces Historic 1.5 Million Multistate Settlement with Google Over Location Tracking Practices

Stephen Levins, the Executive Director of the Office of Consumer Protection joined a coalition of 17 attorneys general urging the Federal Trade Commission (FTC) to update and strengthen its guidance on manipulative and deceptive tactics known as “dark patterns” in websites and apps. The dark patterns tend to steer consumers toward making selections, and expensive financial ...
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DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS OFFICE OF CONSUMER PROTECTION DAVID Y. IGE GOVERNOR CATHERINE P. AWAKUNI COLÓN DIRECTOR STEPHEN H. LEVINS EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION FOR IMMEDIATE RELEASE July 20, 2022 Office of Consumer Protection Joins Multistate Agreement Recovering $34.2 Million for U.S. Servicemembers Defrauded by Harris Jewelry Harris Jewelry Required to ...
Read More NEWS RELEASE: Office of Consumer Protection Joins Multistate Agreement Recovering .2 Million for U.S. Servicemembers Defrauded by Harris Jewelry

Online Shopping and Negative Reviews

Posted on Sep 10, 2021 in Main

Scams

Posted on Sep 10, 2021 in Main

Robocalls Spoofing Telemarketing Fraud Too many Hawaii consumers are losing money to fraudulent telemarketers. The problem with telemarketing fraud is that it is difficult to tell whether a caller is legitimate, and it is sometimes difficult for people to hang up on telemarketers. Avoiding Telemarketing Scams Travel Scams Is a travel company offering free or ...
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Contact Tracing Scams

Posted on Jun 22, 2020 in Alerts, Main

COVID-19 contact tracing is an important step to slow the spread of COVID-19. Health officials need to notify and collect information from people who have been in close contact with someone who has tested positive for COVID-19. However, scammers are using this effort as an opportunity to pose as contact tracers and steal your personal ...
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Economic Impact Payment Cards

Posted on May 27, 2020 in Alerts, Main

Consumers expecting a check from the federal government may be surprised to receive a VISA debit card in the mail instead.  If you receive one, be sure not to throw it away!  The U.S. Treasury is mailing nearly 4 million Economic Impact Payments (EIP) by prepaid debit card, instead of by paper check.  This reported ...
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Refunds and Exchanges

Posted on May 26, 2020 in Alerts, Main

In response to the COVID-19 pandemic some local businesses may consider amending their refund and exchange policies. In doing so, they must be certain that they are fully compliant with all of the provisions of Hawaii’s refund and exchange law and ensure that all consumer purchases made prior to any change in policy are still ...
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COVID-19 Testing Scams

Posted on May 1, 2020 in Alerts, Main

Beware of COVID-19 Testing Scams Knowing that COVID-19 testing is in high demand, scammers are using the crisis to prey on victims unfamiliar with the testing process and steal their personal information. The scammer may promise a free test or lie about the government mandating a test in their attempt to gain access to personal ...
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Free Credit Report Offer

Posted on Apr 22, 2020 in Alerts, Main

Experian, Equifax and TransUnion are now offering free credit reports to all Americans on a weekly basis for the next year so you can protect your financial health during hardships from the coronavirus. Checking your credit report on a regular basis is a simple way to be proactive about your financial standing — and it ...
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