Consumer Advocacy – Public Utilities (DCA)

In partnership with the Hawai’i Attorney General, the Federal Communications Commission will host a virtual public webinar on spoofing and robocalls. The event will follow up on the Hawai’i Attorney General’s spoofing alert issued last month, and will feature state government officials and other Hawai’i-based partners. It will provide tips consumers can use to protect themselves from scams.

The Webinar will begin at 11:30 a.m. Hawai’i time / 5:30 p.m. Eastern time and stream live on www.fcc.gov/live. It is a free virtual event and does not require advanced registration.

Spoofing is when a caller deliberately falsifies the information transmitted to the recipient’s caller ID display to disguise their identity. Scammers often use “neighbor spoofing” so it appears that an incoming call is from a local number, or spoof a number from a company or a government agency that consumers may know and trust. Spoofing is often used in concert with a robocall by fraudsters seeking to steal consumers’ money and/or identity.

Questions can be submitted during or in advance of this event by sending an email to [email protected].

Open captioning will be provided for this event. Other reasonable accommodations for people with disabilities are available upon request. Requests for such accommodations should be submitted via e-mail to [email protected] or by calling the Consumer & Governmental Affairs Bureau at (202) 418-0530 (voice). Such requests should include a detailed description of the accommodation needed. In addition, please include a way for the FCC to contact the requester if more information is needed to fill the request. Last minute requests will be accepted, but it may not be possible to accommodate the request.

For additional information about the virtual webinar, please contact Diana Coho at [email protected].