Consumer Advocacy – Public Utilities (DCA)

Aloha and welcome to the DCCA – Division of Consumer Advocacy (DCA) website. 

The role of DCA is to give you a voice and act in the best interest of consumers as a whole when a utility company makes a request to the Public Utilities Commission (PUC). My job is to review the applications by utilities and make a recommendation for what’s fair to the PUC. 

The purpose of this website is to educate the public about DCA’s mission and share information about utility services. With the links on this site, you can learn more about how to read a monthly utility bill and find helpful links and other information that can assist you in learning more about public utilities. 

DCA welcomes questions and concerns regarding utilities. You may contact the office by email at [email protected] or by phone at (808) 586-2800. You can also learn more about the division by visiting the DCA Overview/Services page. 

Mahalo for visiting our website, and I hope you find the information useful. 

Michael Angelo 

Who is the Consumer Advocate?

Michael Angelo is the executive director of the State of Hawaii, Department of Commerce and Consumer Affairs, Division of Consumer Advocacy. He leads a modest staff comprised of attorneys, engineers, analysts, an education specialist, and support staff. 

Mr. Angelo and his staff members attend public hearings held by the PUC to get input from the public. This helps them better understand the consumer’s perspective, which is an integral part of the Division’s work. 

Visit our Important Events page to see where our office will be out in the public next.