Consumer Advocacy – Public Utilities (DCA)

The County of Kauai 2021 Coronavirus Rental and Utility Assistance Program will begin accepting online applications at 6 a.m. on Monday, May 10. In person application assistance at the Pi‘ikoi building will be available on May 11 from 9am until 3pm. The program will be administered by the Kauai Government Employees Federal Credit Union (KGEFCU).

Eligible applicants may receive up to $4,500 per month for rent with no monthly cap on qualifying utilities. Information from both tenants and landlords must be provided in order for an application to qualify for the program. 

To qualify for rent and/ or utility assistance on May 10, applicants must meet the following criteria:

• Be a Kaua‘i County resident;
• Be at least 18 years old;
• Be a renter
• Have incurred a loss of income due to the COVID-19 pandemic or experienced significant increased costs, or other financial hardship, directly or indirectly related to the outbreak, and have an annual gross household income at or below 80% of the area median income (AMI) for the number of members in their household.

Visit https://kauairenthelp.com/ to learn more.

Department of Hawaiian Homeland (DHHL) Rent Relief Program (DHHLRRP) is providing financial assistance to native Hawaiians on the DHHL Waiting List who experienced financial hardship due to the COVID-19 pandemic and are renters in the state of Hawai’i.

Eligible Expenses:

• Rent (maximum of 12 months)
• Back rent from March 13, 2020 to current
• Utilities (electric, gas, water/sewer, trash)
• Back payment on utilities going back to March 13, 2020

Eligibility Requirements:

• Be on the DHHL Applicant Waiting List OR an Undivided Interest Lessee in the State of Hawaiʻi
• Rent housing in the State of Hawaiʻi
• Be 18 years or older
• Prove one or members of household has qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or other financial hardship due to COVID-19
• Demonstrate a risk of experiencing homelessness or housing instability, unsafe or unhealthy living conditions, or any other evidence of such risk
• Meet income qualification—less than 80% Area Median Income (AMI). Amount differs by county.

Visit http://www.hawaiiancouncil.org/dhhl to learn more and apply.

The Emergency Broadband Benefit is a federal program to help households struggling to pay for internet service during the pandemic. It will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-$50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

A household is eligible if one member of the household:

• Qualifies for the Lifeline program
• Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year
• Received a Federal Pell Grant during the current award year
• Experienced a substantial loss of income since February 29, 2020 and the household had a total income in 2020 below $99,000 for single filers and $198,000 for joint filers
• Meets the eligibility criteria for a participating providers’ existing low-income or COVID-19 program.

When Can I Sign Up for the Benefit?

The program has been authorized, but the start date has not yet been established. Please continue to check the Emergency Broadband Benefit page for program updates.

ERAP is funded by the County of Hawaiʻi through federal funding and will provide rent and utility grants to an estimated 3,400 households that income qualify and can prove hardship due to COVID‐19 for each month they receive assistance from March 2020 to December 2021. Funding will be limited to households’ primary residence on Hawaiʻi Island. Households will be limited to 12 months of total grant assistance.

To qualify for rent or utility assistance grants starting April 12th, applicants must meet the following qualifications:

• Be a Hawai’i Island resident
• At least 18 years old
• Lost income due to COVID‐19
• 2020 or current annual gross household income at or below 80% of area median income for the number of members in their household.

Click here for more information and how to apply.

Due to high demand for assistance, this program’s funds have been depleted. Aloha United Way has stopped accepting new applications for this program.

The Hawai‘i Utility Bill Assistance program was created to help Hawaiʻi residents who are financially affected by the pandemic and who have fallen behind on their payments to electric, water, sewer and gas utilities.

To qualify for assistance, you need to demonstrate the following criteria:

• Must be a full-time resident of the state of Hawaii.
• Inability to make utility payments including electric, gas, water and/or sewer, as confirmed by current past-due bills.
• Primary residential service address only – no commercial businesses permitted.
• Maximum benefit assistance per household: $750 total (combined)
• Applicant may only apply for assistance with utility bills from approved public utility companies listed in the application.
• Documentation provided must have originated from utility company

Visit https://www.auw.org/utilityhelp for more information or to check the status of your application.

It’s a County of Maui program to help low-income households that have been hit hardest financially by the COVID-19 pandemic pay their rent, utility bills, or both.

For qualified households, the program pays up to:
○ Past rent and utility bills: $2,500 a month. The program can pay bills going back to March 13, 2020.
○ Current and future bills: $2,000 a month for rent and up to $500 a month for utilities.
● Up to 12 months of total support is available.
● Payments are made directly to the landlord or utility

The program requires a qualifying household to:
o Show financial harm from the pandemic, such as qualifying for unemployment, job loss, reduction in wages, or increase in household expenses.
o Show at least one household member is at risk of losing their housing.
o Have a household income at or below 80% of area annual income, according to household size

For more information view frequently asked questions here.

Apply at https://mauicounty.gov/MauiRentHelp

The City and County of Honolulu has developed the Rent & Utility Relief Program with $114 million in federal COVID-19 relief funds. It will help qualified people on Oʻahu pay for their rent and their bills for electricity, water and sewer, and natural gas. It will pay for up to 12 months of bills, depending on a person’s financial situation.

People can visit oneoahu.org/renthelp to sign up for a notification when the portal re-opens. We encourage people to visit oneoahu.org/resources to find more support services offered by the City, our government partners, and nonprofits.

What the Program Pays For

For qualified households, the rent and utility program pays:

• Up to $2,500 a month in rent and utility arrears going back to March 2020.
• Up to $2,000 for future rent payments.
• Up to $500 a month for future electric, water and sewer, and gas bills.
• For future payments, a household must re qualify every three months and funds must be available.
• Eligible household utilities: Electricity, water and sewer, and gas.
• Total length of rent and utility help is 12 months per household.
• Not eligible: Mortgages, home and/or cell phone bills, because of federal regulations.

Who Can Qualify

The program requires a qualifying household to:

• Show financial harm from the pandemic, such as qualifying for unemployment, job loss, reduction in wages, or increase in household expenses.
• Show at least one household member is at risk of losing their housing.
• Be below the income limits.

Priority will be given to applicants who qualify:

• With a household income less than 50% of the area median income for Honolulu County; OR
• If a household member has been unemployed for at least 90 days at the time of application AND is still unemployed at the time of application.

To make sure applications are reviewed and payments are made in a timely manner, the program will process applications in groups of 8,000. Once the program receives the first group of 8,000 applications, the portal will temporarily close to review applications and make payments to landlords and utilities. Then the program will open for the next 8,000 applications. That cycle will keep repeating as long as the program has funding.

Visit https://www.oneoahu.org/renthelp for more information, updates, and to check if you qualify to apply.