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Read More About the Insurance Division The Insurance Division is responsible for overseeing the insurance industry in the State of Hawaii, which includes insurance companies, insurance agents, self-insurers and captives. The division ensures that consumers are provided with insurance services meeting acceptable standards of quality, equity and dependability at fair rates by establishing and enforcing appropriate service standards. Administration of ...
Read More About the Insurance Division
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Read More Filing a Complaint with the Insurance Division When a complaint is filed with the Insurance Division, the Compliance and Enforcement Branch conducts an investigation to assure compliance with the applicable statutes and rules. Appropriate disciplinary actions are taken by the Compliance and Enforcement Branch when necessary. If it is determined that a case warrants prosecution, it is referred to the Office ...
Read More Filing a Complaint with the Insurance Division
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Read More Filing a Complaint Against a Health Insurer or Health Plan To file a complaint against a health insurer or health plan, please follow these steps: Step One: You may either: Call our office at (808) 586-2804 and request a complaint form be mailed to you; Or you may write a letter including the following information: Your name Your address Your phone numbers Your e-mail ...
Read More Filing a Complaint Against a Health Insurer or Health Plan
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Read More Consumer Alert We have received inquiries about plans that look and sound like insurance, but are NOT insurance. Information about these plans is being obtained through unsolicited faxes, ads in newspapers, flyers, and farmers markets. Many of these plans use language that make them sound like insurance, but the product being sold is NOT insurance. Many ...
Read More Consumer Alert