DCCA Services In Response to COVID19
COVID-19 CONSUMER RESOURCES
The Department of Commerce and Consumer Affairs is closely monitoring the emergency situation involving novel coronavirus or COVID-19, and offers information on consumer rights on matters such as landlord-tenant, mortgage deferrment, price gouging and more at https://cca.hawaii.gov/ocp/covid19/.
DCCA ONLINE SERVICES
Due to the COVID-19 situation, the Department of Commerce and Consumer Affairs (DCCA) offices statewide are CLOSED to protect the health of the public and our employees as the department practices social distancing. Offices will be closed from Friday, March 20th through Thursday, April 30th. Unless otherwise noticed, DCCA’s offices will reopen on Friday, May 1st.
Pursuant to Governor David Y. Ige’s directive of March 17, 2020, to address the spread of COVID-19, all DCCA employees have been directed to not report to the office and telework from home to the extent feasible. During this period of office closure, no walk-in services will be available and the public is strongly encouraged to use our online services.
DCCA also offers information on consumer rights on matters such as landlord-tenant, mortgage deferrals, price gouging and more at https://cca.hawaii.gov/ocp/covid19/.
Phone services will also be limited and email contact is recommended, contact information for each agency can be found at http://cca.hawaii.gov/contact and below. Phone lines staffed at this time are:
- Cable Television Division: 586-2620
- Regulated Industries Complaints Office (RICO): 587-4272
- Division of Financial Institutions: 586-2820
- Office of Administrative Hearings: 586-2828
- Professional and Vocational Licensing: 586-3000
The DCCA has continuously strived to improve its services to the public and has expanded the availability of online functions for a range of services to include business filings, and professional and vocational licensing, and more.
Professional and Vocational Licensing (MyPVL)
Allows you to build and download a customized list of licensees under the jurisdiction of the Professional and Vocational Licensing Division.
Renew your professional or vocational license online through MyPVL.
Hawaii’s Professional and Vocational Licensing (PVL) initial application system for Security Guard registration. Applicant can complete an online application with payment and receive real time status updates.
Look up information about individuals or businesses licensed by the Professional & Vocational Licensing Division.
Business Registration – Hawaii Business Express
File your annual business report with the Department of Commerce and Consumer Affairs.
Allows you to build a customized list of businesses registered in the state of Hawaii.
Register a business online in the state of Hawaii.
Allows you to search all businesses registered in the State of Hawaii. Most documents and filings are available to purchase.
Purchase and print a certificate of good standing for your Hawaii business.
Notification service that offers annual filing and trade name, trademark, and service mark reminders via email and/or text messages. There is also an option that provides near real-time business activity monitoring for better visibility and insights into your business in Hawaii.
Complaints Lookup – Businesscheck.hawaii.gov
The Office of Consumer Protection search allows you to check if a business or individual has had complaints filed against them and view the outcome of those complaints.
The Regulated Industries Complaints Office search allows you to check if a business or individual has had complaints filed against them and view the outcome of those complaints.
Real Estate Branch
Submit condominium association biennial registration(s) online.
Check your continuing education status online.
Business Registration Division – Securities
Hawaii Insurance Division
Lookup and print a Hawaii Insurance License.
Allows insurance licensees to review their current continuing education requirements and completed courses applied to their current CE due date.
Allows insurance licensees to obtain information on continuing education providers and courses.
Allows insurance agents to submit certificates of insurance information (authorized users only).
Renew your insurance license online.
Search insurance license information for individuals or companies.
Submitting continuing education classes.
File a complaint against an insurer or insurance agent.
Division of Financial Institutions (DFI)
Look up information about companies or individuals licensed by DFI.
Hawaii Post Secondary Education Authorization Program