COVID-19: Health Insurance FAQsPosted on Apr 3, 2020 in Main
FREQUENTLY ASKED QUESTIONS: COVID-19 AND HEALTH INSURANCE
Will my commercial health insurance plan charge me a copay if I receive a COVID-19 test?
Please contact your insurer to discuss coverage. Many insurers have announced that testing will be covered without copays.
Will my commercial health insurance plan cover telehealth services?
Yes, commercial health insurance plans are required to provide coverage for telehealth services by state law. Please contact your insurer to discuss coverage.
What if I receive my health insurance from my employer through a self-funded plan instead of a commercial health insurance plan?
If you receive your health insurance through a self-funded plan from your employer, contact your employer for more information on coverage. If you’re not sure whether your employer-provided health insurance is a self-funded plan, contact your employer for more information
Where can I get more information if I have a Medicare or Med-QUEST insurance?
For information on Medicare insurance contact your Medicare plan provider and visit: https://www.medicare.gov/.
For information on Med-QUEST insurance, visit: https://humanservices.hawaii.gov/mqd/ or call 855-643-1643.
Can my insurer cancel or refuse to renew my health insurance plan if I am diagnosed with COVID-19?
Federal law generally prohibits insurers from imposing preexisting condition exclusions. However, please be aware that these protections do not apply to short-term, limited-duration insurance plans.
PLEASE VISIT THE FOLLOWING WEBSITES FOR USEFUL INFORMATION ON COVID-19
Hawaii Department of Health: hawaii.gov/covid19
Centers for Disease Control and Prevention: cdc.gov/coronavirus/2019-ncov/index.html
World Health Organization: www.who.int/emergencies/diseases/novel-coronavirus-2019