2023 Bank Contact information

Bank of Hawaii
Home loan assistance:

877-926-7297 or 808-694-7297

Other loans & lines:

800-888-9275 or 808-694-1500

Customer Service: 

808-643-3888

Credit card inquiries:  Please login to your Barclays Online Banking account and see what assistance may be available for you in the Barclays Payment Relief Program.

https://www.barclaycardus.com/servicing/home?redirectAction=/paymentRelief

General information, branch and ATM locations:

https://www.boh.com/customer-service/relief/maui

 

Central Pacific Bank  
Residential Mortgage Loan Payment Deferral Programs: Call 866-397-5370 or Email

[email protected]

Consumer, Auto and Small Business Loan Payment Deferral Programs: Email

[email protected]

New*Disaster Loan Program: Call 808-871-0505 or Email [email protected]
Maui Disaster Relief website:

https://www.cpb.bank/maui-relief

Customer Service Mon-Fri: 8am- 6pm, Sat-Sun: 9am-1pm: 808-544-0500 or 800-342-8422 toll free

 

Finance Factors  
Morgan Sumimoto, VP Credit Administration, 808-548-4956, [email protected]

 

First Hawaiian Bank
Loans and lines:

800-927-3760 or 808-204-0572

Mortgage loans:

800-362-7606 or 808-844-4178

Credit cards:

800-927-3760 or 808-204-0572

General information and phone numbers for customers seeking assistance including loan deferrals:

https://www.fhb.com/en/maui-wildfire-relief

Customer Service Center (7 am – 7 pm): 808-844-4444, 888-844-4444 toll free, or 808-525-8977 for Japanese speaking customer service

FHB Online & Mobile Banking Support: 808-643-4343 or 888-643-4343 toll free

 

Territorial Savings Bank
Kahului Branch

Queen Kaahumanu Center

275 W. Kaahumanu Ave, #146

Kahului, HI  96732

Phone:  (808) 877-5558

Hours:

M-Th:  9:00 a.m. – 5:00 p.m.

Fri:  9:00 a.m. – 6:00 p.m.

Sat:  9:00 a.m. – 1:00 p.m.

Kihei Branch

Azeka Shopping Ctr, Mauka

1279 S. Kihei Road, Suite 311

Kihei, HI  96753

Phone:  (808) 875-2100

Hours:

M-Th:  9:00 a.m. – 5:00 p.m.

Fri:  9:00 a.m. – 6:00 p.m.

 

Mortgage Loan Servicing

Phone: (808) 487-0320

 

Consumer Lending

Phone: (808) 356-5152

 

 

American Savings Bank
Kahului Branch

150 Hookele St.

Kahului, HI 96732

Hours: M-Th 8:00 am-5:00 pm

Fri: 8:00 am – 6:00 pm

Sat: 9:00 am – 1:00 pm

Kehalani Foodland Branch

370 Kehalani Village Dr.

Wailuku, HI 96793

Hours: M-F 9:00 am – 5:00 pm

Sat-Sun: 9:00 am – 1:00 pm

Kihei Branch

255 Piikea Ave.

Kihei, HI 96753

Hours: M-Th 8:00am – 4:00pm

Fri: 8:00 am – 6:00 pm

Sat: 9:00 am – 1:00 pm

Pukalani Branch

55 Pukalani St. #5504

Pukalani, HI 96768

Hours: M-Th 9:00 am-4:00 pm

Fri: 9:00 am – 5:00 pm

Sat: 9:00 am – 1:00 pm

For additional information:

Visit:  asbhawaii.com/maui

Residential Mortgages, Home Equity Lines of Credit:

(808) 846-4626

Unsecured Loans, Lines of Credit: (808) 846-4645

Credit Cards: (808) 558-3424

 

Hawaii National Bank
Kahului Branch

53 South Puunene Ave, #101

Kahului, HI 96732

Phone: (808) 877-7575

Hours: M-Th 8:00am – 4:00pm

Fri 8:00am – 5:00pm

Please contact our Kahului Branch for Mortgage and Lending inquiries.

 

Commonwealth Business Bank (CBB)
Customer Call Center

(213) 884-4200 or (888) 824-4222 toll free
Mon-Fri: 9:00am – 5:00pm (PST)

 

First Foundation Bank
General inquiries including 24/7 Telephone Banking

888-405-4FFB (4332)

 

HomeStreet Bank
Personal Banking Customer Service

Primary Phone: 800-719-8080
Hours: Available 24/7 (Except Major Holidays)

Business Banking Customer Service

Primary Phone: 800-719-8080
Hours: Monday-Friday 7:00am to 6:00pm PST
Saturday & Sunday: Closed

For questions regarding current HomeStreet home loans:

Including payments and payoffs.
Primary Phone: 800-237-3194
Hours: Monday – Friday: 8:00 am to 5:00 pm PST.
Saturday & Sunday: Closed
Automated system is available 24/7 for customers to self-service their account.