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CATV’s hours are 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays.
In accordance with Gov. Ige’s Executive Order, beginning Sept. 13, 2021, all visitors to the Department of Commerce and Consumer Affairs should be prepared to provide verification of being fully vaccinated or a negative COVID-19 test result in order to enter the state facility. The test sample cannot be taken more than 72 hours prior to time of entry and must be administered or observed by an authorized site or healthcare provider. All approved visitors are still required to wear masks, physically distance, and obey instructions as directed by staff while inside. People under the age of 12, who are not yet eligible for the vaccine, are exempt from the requirement.

Mailing Address

P.O. Box 541
Honolulu, HI 96809

Office Location

King Kalakaua Building
335 Merchant Street, Rm. 101
Honolulu, Hawaii 96813

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Phone/Fax Numbers

(808) 586-2620

(808) 586-2625

Residents on the neighbor islands may call the following numbers followed by 6-2620 and the # sign:

Kauai 274-3141
Maui 984-2400
Hawaii 974-4000
Lanai & Molokai 1-800-468-4644 (toll free)

Email Addresses

[email protected]
[email protected]