New Hawaii Business Registration Portal - FAQs

• When did the old site go down? 
  • July 2, 2026 @ 5 p.m. HST
• When did the new site go live? 
  • July 6, 2026 @ 12:01 a.m. HST
• Can filings still be paper filed (mail/FedEx/Counter service/etc.)?
  • Paper filings are being accepted and can be submitted via email, mail, fax, or in-person.
  • If yes, will the date received be the file date?
    • Yes, the date received will be the effective date, provided that everything is acceptable on the form.
• Are there any changes to filing fees?
  • No.
• Is routine processing and expedited processing both still offered?
  • At this time, expedited processing is not available.
• Are there any services that are now available online that were not previously? If so, which ones?
  • No new “services” at this time, but the system will offer additional forms that were not previously available to be filed online.
• Are new usernames/accounts required? Or will current usernames/passwords still work?
  • Current usernames and passwords are still valid.
• Are there changes to the payment methods accepted?
  • No changes
• What is going to happen with previously submitted filings that are still pending?
  • It will remain pending and processed in the order it was received.