Takata Air Bag Recall FAQs

Posted on May 13, 2016 in Main

Q: Where can I find out if my car is affected by the Takata airbag recall?

A: You should visit the National Highway Traffic Safety Administration’s (NHTSA) recall website, to determine if your car is included within the Takata recalls. The page is located at:  http://www.safercar.gov/rs/takata/takatalist.html

At this page, you can check by the make, model, and year to see if your car has been recalled.  You can also search by your VIN, or vehicle identification number.

To find your VIN, look on the lower left of your car’s windshield. You should be able to find your 17-digit VIN there. Your VIN is also located on your car’s registration card, and it may also be shown on your insurance card.

Q: Is the list on NHTSA’s website complete?

A: Unfortunately, the number of vehicles subject to the recall changes weekly. For example, the list that is currently posted on NHTSA’s website does not yet include vehicles in the expanded recall announced on May 4th. It will be updated to reflect the expanded recall when this information becomes available. To be safe you should continue to check NHTSA’s website for updates.

Q: I received a recall notice by mail, where should I take my car to get serviced?

A: Go to the nearest dealer for your car’s manufacturer. For example, if you own a Honda Civic, call or visit your nearest Honda dealer.  The local dealers for the cars subject to the recall will be able to provide you with more information.

Q: Do I have to be the original owner to qualify under the recall.

A: No. If you own a car subject to the recall you should immediately make arrangements with the nearest dealer to have its airbag replaced.

Q: Will I be charged to replace the airbag.

A: No. The replacement is free.

Q: I didn’t receive an official recall notice from my car’s manufacturer. Can I still get my car fixed?

A: Yes. You do not need an official recall notice to get your airbag replaced. If your car is under the Takata recall listed on NHTSA’s website you should contact the closest dealer for your car’s manufacturer as soon as possible and schedule an appointment to have your car’s airbag replaced.

Q: I need my car to get around and get to work, how can I get the airbag fixed if I don’t have alternate transportation?

A: You should ask the car dealer for a loaner. Some, but not all, car companies are providing loaner vehicles or paying for rental cars while you wait for your car to be repaired.

Q: Should I disable my airbag myself, or get my mechanic to disable it?

A: The National Highway Traffic Safety Administration (NHTSA) does not recommend disabling your airbag since doing so poses its own risks.