Regulated Industries Complaints Office

RICO provides a number of consumer brochures about the licensed professions it oversees. These brochures are for informational purposes only and not intended to provide legal advice. All information is subject to change. Additional information may be available directly from boards, commissions, and programs.

Acrobat Reader is required to download these files. Printed copies are available by calling (808) 587-4272. Contact the RICO Complaints and Enforcement Officer at (808) 586-2666 for information in Braille, large print, or audio tape.

GENERAL INFORMATION

• About the Regulated Industries Complaints Office (RICO)
• Frequently Asked Questions
• Helpful Tips for Members of the Military and their Families

INFORMATION FOR SENIORS

• Consumer Protection Tips for Seniors
• At the Door/On the Phone – Helpful Hints about What to Say and How to Say it
• Information for Seniors: Avoid Unlicensed Contracting Scams
• Aging in Place

ACTIVITY DESKS & ACTIVITY PROVIDERS

• Activities and Tour Excursions

BARBERING & COSMETOLOGY

• Beauty Shops, Salons, and Spas

CEMETERY & FUNERAL TRUSTS

• Planning Ahead: Information for Consumers about Funerals

COLLECTION AGENCIES

• Information about Collection Agencies

CONDOMINIUM MANAGEMENT & GOVERNANCE

• Resolution Tips
• Got Records?
• Paying Association Fees
• Renovations and Repairs

CONTRACTORS

• Hire a Licensed Contractor
• Top Ten Tips for Construction Projects
• Risks and Responsibilities of Being an Owner-Builder
• Remodeling Tips from the Trenches
• More Remodeling Tips from the Trenches
• Hire a Licensed Contractor after a Natural Disaster
• Common Construction Problems
• Consumer & Construction Contracts
• Consumer Information About Solar
• Roofing Tips for Owners
• Design & Build

ELECTRICIANS & PLUMBERS

• Hiring Electricians and Plumbers

MASSAGE THERAPY

• Licensed Massage Establishments in Hawaii

MOTOR VEHICLES (BUYING)

• Tips on Buying a New Car
• Used Car Buying Guide
• Hawaii’s New Car Lemon Law
• Hawaii’s Used Car Sales Warranty
• How Much Will Your New Car Cost?
• Avoid Flood Damaged Cars

MOTOR VEHICLE REPAIRS

• Automobile Repairs: Don’t Get Fixed…Fix the Problem!

PEST CONTROL

• Got Bugs? Information for Homeowners about Pest Control

PRIVATE DETECTIVES & GUARDS

• Private Detectives and Guards

REAL ESTATE

• Information for Owners of Rental Properties

TIME SHARE

• Owning or Buying a Time Share in Hawaii

TRAVEL AGENCIES

• Information for Consumers about Travel Agencies

OTHER USEFUL TOPICS

• Security Alarm Systems
• Consumer & Construction Contracts