Licensing Area: Nurse Aide

Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices may change at anytime.  Please check the Professional and Vocational Licensing (PVL) main page at https://cca.hawaii.gov/pvl/ for the most current updated information.

Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.

Staff continue to telework and remain available during normal hours to meet the needs of the public over the phone (808-586-3000) and by email (reach the appropriate Board, Program, or Commission via https://cca.hawaii.gov/pvl/contact/). The public is strongly encouraged to continue calling in or utilizing the available online services. For a full listing of DCCA’s online services please go to https://cca.hawaii.gov/covid19.

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CNA Registry
Verify the Status of a CNA

CANDIDATE INFORMATION BULLETIN

Nurse Aide Categories

Certification

  • Nurse Aide

Recertification

  • Prometric – Recertification application

Applicant and Licensee Information

Contact Prometric at:

www.prometric.com/nurseaide/hi to:

    • download an application for exam or reciprocity
    • obtain exam information, Candidate Information Bulletin
    • verify a nurse aide certification

Pursuant to Section 436B-14.5, HRS , any license held by a member of the armed forces, National Guard, or a reserve component that expires, is forfeited, or deemed delinquent while the member is on active duty and deployed during a state or national crisis shall be restored if certain restoration requirements are met. Military Renewal and Restoration Information Sheet.

 

Training Programs

  • (808) 586-7752 Lori Tsuruda
    Department of Human Services – Med-QUEST Division

Formal Complaints

  • Against nurse aide and health care settings under the DOH only
    (808) 692-7420 Keith Ridley
    Department of Health – Office of Health Care Assurance
    • Against nurse aide, nurse aide training
      (808) 586-7752 Lori Tsuruda
      Department of Human Services
    • Adult Protective Services

Regulating Body

      • Department of Commerce and Consumer Affairs – Director