Licensing Area: Nurse Aide
Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices may change at anytime. Please check the Professional and Vocational Licensing (PVL) main page at https://cca.hawaii.gov/pvl/ for the most current updated information.
Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.
Staff continue to telework and remain available during normal hours to meet the needs of the public over the phone (808-586-3000) and by email (reach the appropriate Board, Program, or Commission via https://cca.hawaii.gov/pvl/contact/). The public is strongly encouraged to continue calling in or utilizing the available online services. For a full listing of DCCA’s online services please go to https://cca.hawaii.gov/covid19.
Contact Prometric
www.prometric.com/nurseaide/hi to:
- download an application for exam or reciprocity
- obtain exam information, Candidate Information Bulletin
- verify a nurse aide certification
Additional Contact Information
Training Programs
- (808) 586-7752 Lori Tsuruda
Department of Human Services – Med-QUEST Division
Formal Complaints
- Against nurse aide and health care settings under the DOH only
(808) 692-7420 Keith Ridley
Department of Health – Office of Health Care Assurance
- Against nurse aide, nurse aide training
(808) 586-7752 Lori Tsuruda
Department of Human Services - Adult Protective Services
Executive Officer
Lee Ann Teshima
Telephone
(808) 586-2695
Residents on the neighbor islands may call by dialing the following toll free numbers followed by the last 5 digits of the phone number above and the # sign:
Kauai | 274-3141 | |
Maui | 984-2400 | |
Hawaii | 974-4000 | |
Lanai & Molokai | 1-800-468-4644 |
Address:
DCCA-PVL
Att: NA
P.O. Box 3469
Honolulu, HI 96801
Email:
[email protected]
Certification Categories
- Nurse Aide
Recertification
- Prometric – Recertification application
www.prometric.com/nurseaide/hi
Pursuant to Section 436B-14.5, HRS , any license held by a member of the armed forces, National Guard, or a reserve component that expires, is forfeited, or deemed delinquent while the member is on active duty and deployed during a state or national crisis shall be restored if certain restoration requirements are met. Military Renewal and Restoration Information Sheet.
Regulating Body
Department of Commerce and Consumer Affairs – Director